Provide technical support, implementation assistance, testing and performance benchmarking, infrastructure and architecture consulting, and training to clients and internal teams.
Responsibilities
Support the deployment of client solutions on production infrastructures, both on-premises and in the cloud, tailored to their business needs.
Provide day-to-day technical support to ensure Murex clients achieve high levels of technical satisfaction.
Develop and execute performance testing to ensure optimal application performance.
Use standard monitoring and performance analysis tools to identify bottlenecks, proposing and implementing solutions in collaboration with product development teams when required.
Deliver technical and architecture training to Murex clients to strengthen their support capabilities.
