The IT HELP DESK TECHNICIAN will provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on appropriate action.
Perform helpdesk duties in person, electronically and via phone by research and diagnosing problems to resolve computer related issues.
Documents by entering tickets, documenting work and solutions, and escalating problems in accordance with company policies and guidance.
Perform routine and emergency maintenance on company computer equipment & infrastructure (such as PC, Servers, Firewall, Switches, Cabling, Printers and peripherals).
Perform installations, troubleshooting and maintenance of company software such as Office365 Suite, CAD, manufacturing software packages, ERP system, file management, SQL databases and more.
Performs access control, group policy management, patching and application deployment in a Microsoft Windows environment.
Owns retail client reporting and halo measurement, building dashboards, analyzing performance data, and providing actionable insights for TikTok Shop and social activity lift.
Locations (2)
Minneapolis, Minnesota, United States
United States
Compensation
Base salary: $75K - $85K annually
Responsibilities
Build and maintain retail client dashboards
Own weekly and monthly reporting cadence
Automate repetitive reporting
Set benchmarks for clients
Turn performance data into actionable recommendations
A Senior Data Engineer with expertise in enterprise database administration, data pipelines, backup and recovery, performance optimization, and automation to support a California State Government project.
Responsibilities
Author and monitor data pipelines
Install, configure, maintain, and administer enterprise databases
Manage schema, user administration, capacity planning, and configuration standards
Implement database backup, restoration, high availability, replication, and disaster recovery solutions
Monitor database performance, optimize queries and indexes, and resolve database incidents
Senior Product Manager to take on our most important product problems.
Compensation
Competitive compensation and performance-based bonus opportunities
Responsibilities
Lead cross-functional teams of engineering, design, data, operations, and marketing, and set product strategy for the areas you take on
Write business cases for new initiatives and get leadership to back them
Work with operations, retail, customer support, compliance, and finance to turn their needs into clear product requirements
Run user research and usability studies, using AI to synthesize interviews, support tickets, and app reviews, then check its conclusions against the source
Build working prototypes with Claude Code or a similar tool and test them with customers, drivers, and store teams
Lead technical vision and architecture for AI/ML solutions across AstraZeneca’s commercial landscape, guiding advanced AI from traditional ML to generative and agentic AI, while influencing multi-functional teams and ensuring production readiness.
Responsibilities
Define and drive technical vision, roadmap and architecture for AI capabilities
Provide hands‑on technical leadership to project teams
Lead design of multi‑agent systems and LLM applications
Establish evaluation standards and quality gates
Drive model optimization and cost/latency improvements
Requirements
Bachelor's degree in Computer Science or related quantitative field
Master's or PhD in machine learning, computer science or related field
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