Salesforce Expert responsible for administration, development, and integration across the multi-cloud Salesforce stack for Revantage’s real estate operations.
Responsibilities
Serve as first point of contact for Salesforce user issues via ServiceNow ticketing
Own user administration, granting access and setting permissions
Handle data correction requests via Data Loader
Diagnose and resolve complex functional issues including Flow failures, validation rule conflicts, sharing/visibility problems and approval process errors
Build and maintain Dashboards and troubleshoot
Requirements
Nice to have: Salesforce Administrator certification
Lead Salesforce implementation projects from discovery through deployment and post-launch support, acting as primary client contact and trusted advisor.
Compensation
Salary Range: $75,000 - 110,000
Responsibilities
Lead Salesforce implementation projects from discovery through deployment and post-launch support
Gather business requirements and translate them into scalable Salesforce solutions
Manage project scope, timelines, budgets, resources, risks, and deliverables
Configure and administer Salesforce, including automation, security, reporting, dashboards, and user access
Partner with stakeholders to optimize business processes and drive operational efficiency
Requirements
Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field, or equivalent experience
A senior individual contributor responsible for resolving complex, high-impact Sales and Service issues and strengthening the processes that support the revenue organization. The role operates at the intersection of day-to-day support, Salesforce and CPQ operations, change management, and cross-functional problem solving.
Locations (2)
Boston, Massachusetts, United States
Dublin, null, Ireland
Compensation
$84,000—$105,000 USD
Responsibilities
Lead resolution of complex, ambiguous, and high-impact Sales issues, including large account or contract rebuilds, revenue attribution issues, system configuration changes, and product or process launch support.
Triage systemic issues and emerging patterns; assess business impact, determine appropriate ownership, and coordinate resolution across Sales, Enterprise Applications, Product, Finance, Commissions, Legal, and vendor partners.
Serve as a subject matter expert for Salesforce Sales Cloud, Service Cloud, and CPQ processes, including accounts, opportunities, quotes, quote lines, approvals, fulfillment, validation rules, permissions, and related operational workflows.
Lead operational change management for new products, system releases, policy updates, and process changes; assess readiness, define operating procedures, coordinate stakeholder communication, and ensure changes are adopted effectively.
Design and maintain scalable processes, controls, playbooks, and exception documentation that make complex work repeatable and reduce dependence on informal knowledge.
Senior Sales Operations AnalystCarGurus Early Careers · Boston, US+1 more