Salesforce knowledge jobs

Knowledge Manager

Benifex · Posted Nov 4, 2026

Open

Southampton, England, United Kingdom

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Knowledge Manager

Benifex · Posted Nov 4, 2026

Open

Southampton, England, United Kingdom

Apply with RefersoAI Apply on careers page

Salesforce Service Cloud - Developer

Valtech · Posted Nov 5, 2026

Open

Bengaluru, Karnataka, India
Full-time · Senior
6+ years

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Lead technical implementation, development, and support of Salesforce Service Cloud solutions, including case management, omni-channel, knowledge, and integrations.

Responsibilities

Own day-to-day technical implementation, development, troubleshooting, integrations, performance, security, and production support for Service Cloud
Design, configure, develop, and support end-to-end case lifecycle processes
Implement case management features such as record types, page layouts, queues, assignment rules, and escalation rules
Configure Email-to-Case and Web-to-Case, email threading, routing, attachment handling, and exception scenarios
Implement Omni-Channel routing, presence statuses, service channels, queues, capacity, and skills-based routing

Requirements

Nice to have: Salesforce Certified Service Cloud Consultant
Nice to have: Platform Developer I
Nice to have: Platform Developer II
Nice to have: Administrator/Advanced Administrator
Nice to have: Integration or architecture credentials

Skills

Salesforce Service Cloud Case Management Omni-Channel

Marketing Operations Manager (Hubspot)

LevelBlue LLC · Posted Nov 6, 2026

Open

United Kingdom
Full-time · Manager
3+ years

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Lead HubSpot administration and marketing operations to support B2B marketing initiatives.

Responsibilities

Own HubSpot as sole admin: users, permissions, properties, workflows, lead scoring, lifecycle stages, and data quality
Audit and document the existing setup (workflows, properties, integrations) so nothing breaks when it changes
Set and maintain governance standards: naming conventions, property definitions, and process documentation
Support HubSpot–Salesforce integration with Sales Ops: field mapping, sync rules, campaign attribution, and fixing errors
Manage the marketing tech stack, including connected tools and third-party integrations

Requirements

High school diploma or equivalent
College or university degree (plus)

Skills

HubSpot administration Salesforce knowledge Email deliverability best practices Data cleanup and migration HubSpot CMS

Executive Assistant

Wellington Management · Posted Nov 6, 2026

Open

Tokyo, Tokyo, Japan
Hybrid
5+ years

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Responsibilities

Manage calendars and resolve conflicts
Process expense reports and vendor invoices
Maintain and organize files and data
Coordinate meetings and logistics
Prepare and deliver materials and reports

Skills

Administrative assistance Calendar management Expense reporting Invoice processing Information management Meeting coordination Materials reporting Telephone coverage Travel planning Onboarding support Visitor coverage

Senior Technical Consultant

EI-Technologies Mena · Posted Nov 5, 2026

Open

Beirut, Beirut, Lebanon
Senior
5+ years

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Senior Technical Consultant responsible for providing technical expertise and leadership across multiple software development projects, ensuring delivery of high-quality, scalable, and maintainable solutions that meet client requirements.

Responsibilities

Provide expertise on one or more projects simultaneously
Write clean, high-quality, high-performance, maintainable code
Develop and support software including applications, database integration, interfaces, and new functionality enhancements
Coordinate cross-functionally to ensure project meets business objectives and compliance standards
Participate in code reviews

Requirements

Bachelor’s Degree in a related field

Skills

Salesforce knowledge Salesforce Certification software development project management team management communication time management

B2B Knowledge & AI Content Specialist

Liberty Latin America Communications, Inc. · Posted Jun 9, 2026

Open

2–4 years

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Maintain and enhance the B2B Knowledge Base and AI content for frontline employees and AI assistants.

Responsibilities

Create and maintain Knowledge Base articles and job aids
Translate demo calls, release notes and product changes into job aids, quick reference guides and FAQs
Gather information to define and document processes, procedures and policies
Structure content for AI consumption
Evaluate AI bot answers and correct source content

Requirements

Bachelor’s degree in Communications, Business, Industrial Engineering or a related field

Skills

knowledge management technical writing process documentation customer operations bilingual Spanish and English Salesforce Knowledge generative AI tools process mapping Lean methodology

See full job description

Knowledge Manager

Knowledge Manager

Responsibilities

Skills

Benefits

Salesforce Service Cloud - Developer

Responsibilities

Requirements

Skills

Marketing Operations Manager (Hubspot)

Responsibilities

Requirements

Skills

Executive Assistant

Responsibilities

Skills

Senior Technical Consultant

Responsibilities

Requirements

Skills

B2B Knowledge & AI Content Specialist

Responsibilities

Requirements

Skills

Benefits