Operate and improve production infrastructure that supports engineering and business teams.
Compensation
$115,000—$175,000 USD
Responsibilities
Operate assigned infrastructure services, maintaining configurations, dependencies, inventory, and approved access controls while coordinating service needs with engineering and business partners.
Provision resources using established infrastructure-as-code patterns and automate recurring tasks with maintainable, reviewable scripts; request review for unfamiliar designs.
Monitor health, capacity, configuration drift, and resource use; investigate incidents and escalate unfamiliar failures or broader risks with diagnostic evidence.
Deliver scoped patches, upgrades, and configuration changes with impact checks, peer review, validation, rollback guidance, and documented recovery exercises.
Maintain runbooks, backup and configuration-recovery workflows, and incident records; share service knowledge and turn recurring operational problems into reusable improvements.
The Junior Support Analyst will maintain and optimize real-time market data systems, ensure high availability, and collaborate with users and developers to support global financial market data platforms.
Responsibilities
Maintain and optimize real-time market data systems
Ensure high availability and platform performance
Collaborate with users and developers on global migrations
Monitor systems and ensure platform stability
Identify automation and efficiency improvements
Requirements
Bachelor's degree in computer science or a related STEM subject (science, technology, engineering, maths)
Create, edit, and produce short- and long-form video content for social media and company platforms, collaborating with content and social teams to deliver engaging, accurate, and compliant videos that drive audience engagement and partner clicks.
Compensation
You will be entitled to a competitive salary and attractive benefits
Responsibilities
Plan, shoot and edit short-form and long-form video for Instagram, Facebook, YouTube, TikTok and our own sites
Adapt guides and policy changes and campaigns into explainers, series and reels with the content writers
Film on location, including events, partner and expert interviews and flagship moments such as the SingSaver Awards
Use the team's templates and asset library, and AI tools for captions, subtitles, resizing and localisation
Check every video for accuracy, MAS-aligned fair dealing, partner disclosures and music and talent rights, and have it signed off by the Manager before it goes live
We are seeking an experienced IT Operations Specialist to help support our team members with IT related tasks and help ensure the Security of our organization.
Compensation
Competitive Salary & Stock Options
Responsibilities
Own IT support end-to-end—be the reliable go-to for staff, while turning recurring issues into durable fixes and automations
Diagnose and resolve complex cross-platform problems across macOS, Windows, and Linux
Partner with HR and Security on scalable onboarding and offboarding (access, devices, and lifecycle)
Administer MDM platforms (e.g. Jamf, Intune)—including BYOD—harden posture, and improve enrollment and compliance workflows
Own patch management: test, validate, and roll out updates safely across the fleet
Requirements
Bachelor’s degree in IT, Computer Science, or related field
Serve as primary owner for internal escalation tools, dashboards, and scripts, monitoring health metrics and resolving technical defects with engineering.
Author and maintain comprehensive technical playbooks, architecture guides, and user documentation to support internal system operations.
Administer cross-functional escalation forms and logic, ensuring accurate data collection and seamless integration with downstream systems.
Build and maintain frameworks that map intake entry points directly to components, utilizing ticket trends to optimize taxonomy.
Architect weekend/holiday paging models including scheduling, severity alerting, and escalation pathways while optimizing the cider scheduling tool.
Requirements
Bachelor’s degree or equivalent practical experience
Nice to have: issue-tracking frameworks
Nice to have: intake automation workflows
Nice to have: follow-the-sun operational coverage models
A 'Player & Coach' role leading and mentoring a team of Solution Architects. The role involves partnering with Sales and customers to translate business needs into technical solutions, running discovery, and guiding deployments of AI applications.
Compensation
Competitive compensation, including meaningful equity
Responsibilities
Lead, mentor, and grow a team of Solution Architects, providing guidance on technical direction, project execution, and professional development.
Set clear goals and ensure timely, high-quality delivery across multiple customer-facing projects involving LLM deployment and inference optimization.
Collaborate with leadership to align team priorities with company and customer goals, balancing short-term delivery, widely varying customer priorities, and long-term technical initiatives.
Act as a player-coach, driving strategic product initiatives and customer engagements.
Partner with sales on customer discovery calls.
Requirements
Nice to have: ML inference deployment benchmarking
Nice to have: GPU selection
Nice to have: Latency vs throughput tuning
Nice to have: Cross-functional technical leadership
Nice to have: Professional Software engineering experience
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
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