Field Service Engineer II responsible for installing, maintaining, troubleshooting, and repairing complex analytical instruments across research, industrial, and healthcare settings.
Compensation
The hourly pay range estimated for this position based in Colorado is $29.46–$44.19.
Responsibilities
Install, maintain, troubleshoot, and repair sophisticated analytical instruments
Provide exceptional customer service and support
Diagnose issues down to component level
Operate ultra-high vacuum and high voltage equipment
Document service activities and prepare detailed reports
Join Thermo Fisher Scientific as a Field Service Engineer to ensure deigned scientific instruments operate at peak performance. The role involves installing, maintaining, and repairing high-value analytical instruments while building strong relationships with customers.
Locations (2)
Madison, Wisconsin, United States
Wisconsin, United States
Responsibilities
Install, maintain, and repair a diverse range of high-value analytical instruments, from electron microscopes to chromatography systems.
Deliver exceptional technical service.
Build strong relationships with customers advancing critical research and innovation.
Solve complex problems and help customers achieve breakthrough discoveries.
Travel up to 50-75% to customer sites.
Requirements
Bachelor's Degree
Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
Nice to have: Experience installing, troubleshooting, and repairing sophisticated analytical instruments
Support the installation, maintenance, and repair of sophisticated electron microscopy and analytical instrumentation, ensuring optimal performance and customer satisfaction.
Compensation
The hourly pay range estimated for this position Engineer I, Field Service based in California is $27.19–$41.86.
Responsibilities
Install, maintain, repair, and calibrate electron microscopy systems including SEM, TEM, and FIB
Conduct scheduled preventive maintenance
Troubleshoot and diagnose complex system issues involving electronics, vacuum systems, high voltage components, and integrated software
Provide technical support to customers and collaborate with other field service engineers
Develop strong relationships with customers to ensure satisfaction and uptime
Requirements
Bachelor’s degree in Electronics, Engineering, Physics, Chemistry, or related technical field
4+ years equivalent education and experience in electronic systems including hands‑on technical experience installing, solving, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems
Nice to have: hands‑on experience with SEM, TEM, FIB
Nice to have: diagnosing ultra‑high vacuum (UHV) systems
Ensuring sophisticated scientific instruments operate at peak performance by installing, maintaining, and qualifying a diverse range of high-value analytical instruments, from chromatography systems to mass spectrometers.
Compensation
The hourly pay range estimated for this position based in Massachusetts is $26.39–$36.59.
Responsibilities
Install, maintain, and qualify de-diverse range of high-value analytical instruments
Deliver exceptional technical service
Build strong relationships with customers
Diagnose issues down to component level
Read and interpret technical diagrams, schematics and documentation
Requirements
Bachelor's Degree
Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field
Nice to have: Experience installing, troubleshooting, and repairing sophisticated analytical instruments
Nice to have: Experience with ultra-high vacuum systems
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