Lead the technical direction of the ServiceNow platform, defining scalable architecture, governance standards, and integration strategies to ensure ServiceNow capabilities align with business and technology objectives.
Compensation
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
Responsibilities
Define and maintain ServiceNow platform architecture, standards, and roadmap aligned with enterprise technology strategies.
Design scalable, secure, and sustainable ServiceNow solutions supporting performance, integration, and compliance requirements.
Lead implementation and configuration of ServiceNow applications, modules, and platform capabilities.
Design and oversee integrations between ServiceNow and enterprise systems using REST APIs, IntegrationHub, and related technologies.
Establish and enforce platform governance, coding standards, architectural guardrails, and security best practices.
Requirements
Bachelor's degree
Master's degree
Nice to have: ServiceNow Certified Application Developer
Nice to have: Certified Implementation Specialist (HR, Customer Service Management, or IT Service Management)
Solution Architect for ServiceNow platform, designing and implementing integrated, automated business processes and AI-enabled services within ZEISS IT.
Responsibilities
Develop customized solutions with process owners and product owner to meet growing information needs
Avoid technical debt and ensure high standard compliance to benefit from platform evolution
Advise and support internal ZEISS business units with technical expertise and requirement analysis
Leverage AI technologies to enhance service development
Align solution design with compliance and business requirements
Requirements
Bachelor's degree in Computer Science or equivalent
Lead solution design for retail clients using ServiceNow Retail, combining deep store operations experience with hands‑on ServiceNow expertise.
Responsibilities
Act as the subject matter expert on store operations, field and district management, store‑to‑HQ communication, and store execution.
Lead discovery workshops, current‑state process mapping and future‑state design with store, regional and HQ stakeholders.
Own the solution design for ServiceNow Retail, including the CSM foundation, retail organization hierarchy, related party configurations, roles, and Install Base.
Design and configure Retail capabilities, including store inquiry, HQ communications and in‑store operations cases, store plans, store audits, Break‑Fix, and the Retail portal and mobile experience.
Design for enterprise scale so a model proven in a few pilot stores extends cleanly across thousands of locations.
Requirements
Nice to have: ServiceNow Retail (Retail Service Management)
Lead the end‑to‑end technology delivery of ServiceNow Security Incident Response (SIR) and Data Loss Prevention (DLP) capabilities across the enterprise.
Compensation
$150,000.00 - $190,700.00 annualized salary, offers to be determined based on experience, education and skill set.
Responsibilities
Provide end‑to‑end technology leadership and accountability for the design, development, testing, implementation, and ongoing enhancement of ServiceNow SIR and DLP capabilities.
Lead multiple engineering and development teams, establishing clear priorities, delivery plans, accountability, and execution discipline.
Translate cybersecurity and business strategies into technology roadmaps, architecture, engineering deliverables, and implementation plans.
Drive execution across complex, interdependent technology initiatives while proactively managing risks, dependencies, issues, and delivery challenges.
Establish strong engineering and delivery practices across design, development, testing, deployment, operational readiness, and ongoing platform support.
Requirements
Bachelor's or Master’s degree in Computer Science, Information Security, Engineering, or a related field, or equivalent professional experience.
Nice to have: Enterprise Data Loss Prevention technologies
Nice to have: Security Incident Response implementations
Nice to have: Cybersecurity transformation programs
Sr. ServiceNow Platform Administrator/Technical Implementation Lead
Senior ServiceNow Platform Administrator/Technical Implementation Lead to support the Naval Surface Warfare Center Dahlgren Division Enterprise Application Development Team.
Compensation
Targeted salary range is $170,000 to $195,000 annually based on qualifications and experience.
Responsibilities
Administer and maintain ServiceNow Development, Quality Assurance, and Production environments
Manage platform configurations, access control lists, roles, groups, delegated administration, and security settings
Plan, coordinate, and execute ServiceNow platform upgrades, patches, and maintenance activities
Perform scheduled production instance cloning into development and testing environments
Provide technical leadership for ServiceNow implementations, enhancements, and new module deployments
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline, or equivalent relevant experience
Nice to have: Experience supporting ServiceNow implementations within Department of Defense or federal government environments
Nice to have: Advanced knowledge of ServiceNow platform architecture and enterprise application development
Nice to have: Familiarity with federal cybersecurity requirements, configuration management, and change control processes
Nice to have: Experience leading complex ServiceNow technical initiatives or enterprise platform modernization efforts
Hands-on ServiceNow Developer responsible for designing, developing, integrating, testing, and supporting enterprise applications on the ServiceNow platform for the Configuration Management Database (CMDB).
Compensation
The proposed salary range for this position is: $90,300-$189,600
Responsibilities
Design, develop, configure, test, deploy, and maintain applications on the ServiceNow platform.
Develop custom scoped applications using ServiceNow App Engine, App Engine Studio, and ServiceNow Studio.
Design application data models, custom tables, relationships, business logic, security models, and user experiences.
Develop and maintain ServiceNow Service Portal applications, pages, widgets, and support client and server-side functionality.
Develop advanced ServiceNow solutions using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, Glide APIs, and other platform scripting capabilities.
ServiceNow Retail Operations Architect/SMEBravium Consulting · Remote, US
Sr. ServiceNow Platform Administrator/Technical Implementation LeadUIC Alaska · Dahlgren, US
Senior ServiceNow Solution Consultant / ArchitectNTT DATA Romania SA · Cluj, Romania
ServiceNow Senior Application DeveloperCaci · Remote, US