- Orlando, Florida, United States +2 more
- Full-time · Associate
- $66K–$106K per year
- 0+ years
Provide Tier II support for enterprise network incidents, conducting advanced troubleshooting and root cause analysis for issues escalated from Tier I analysts.
Locations (3)
- Orlando, Florida, United States
- Ashburn, Virginia, United States
- Springfield, Virginia, United States
Compensation
$66,000 - $106,000. This represents the typical salary range for this position.
Responsibilities
- Provide Tier II support for enterprise network incidents
- Diagnose and resolve complex WAN, LAN, MAN, VPN, routing, switching, wireless, and network security incidents
- Monitor network performance, identify trends, analyze recurring issues, and recommend corrective actions
- Lead incident response activities for priority and high-severity outages