- New Jersey, United States
- On-site
- Full-time · Associate
- 2+ years
Deliver unified communications (UC) solutions to support existing and future platform, product and service functionality and multi-platform integration at client locations.
Responsibilities
- Install and program UC platforms
- Employ appropriate troubleshooting techniques for UC product platform
- Complete work orders for moves, adds, changes (MAC) and deletions
- Ensure front-line customer satisfaction
- Receive, plan and prioritize jobs/work orders via centralized resource management
Requirements
- Associate degree or Certification in a technology services/technical discipline
- equivalent work experience
- Nice to have: Cisco CCNA Voice/Network Certified
- Nice to have: Microsoft MCSE
- Nice to have: Avaya Certified Implementation/Support Specialist/Expert (ACIS/ACSS or ACSE)