- Mississauga, Ontario, Canada
- On-site
- Full-time · Associate
- CA$55K–CA$70K per year
- 1–3 years
The IT Operations Specialist will support the Wolfedale facility in Mississauga, acting as the first point of contact for IT requests, managing devices, applications, networks, and room technology.
Compensation
Base salary: 55,000–70,000 CAD annually.
Responsibilities
- Be the first point of contact for IT requests and incidents at the Mississauga facility, managing issues from initial troubleshooting through resolution or escalation.
- Provide friendly, practical support in person and through Slack and other support channels.
- Configure, deploy, maintain, and troubleshoot MacBooks, Windows laptops and desktops, iPads, and mobile phones.
- Troubleshoot wired and wireless connectivity issues involving access points, switches, and firewalls.
- Set up and support meeting room equipment, video conferencing systems, and collaboration tools.
Requirements
- relevant degree
- Diploma
- IT certification
- Nice to have: UniFi
- Nice to have: Cisco Meraki