Interns will address open issues in the Cyclus ecosystem, including quality assurance, documentation assessment, software testing, and tooling improvements.
The Specialist serves as the primary gateway for all incoming support requests for GNP and Gamma platforms. You are responsible for maintaining ticket board hygiene and ensuring that routine inquiries are resolved through existing documentation and standard procedures.
Responsibilities
Maintain end-to-end hygiene of the global ticket board; assess incoming tickets for urgency, verify necessary data, and ensure no ticket stagnates in Buganizer.
Serve as the first line of defense; assess incoming requests and attempt first-contact resolution for GNP/Gamma users.
Master existing documentation to resolve inquiries, ensuring no question already addressed in the Internal Knowledge Base reaches the Engineering team.
Follow rigorous Standard Operating Procedures (SOPs) and checklists to ensure service consistency and accurate technical campaign approvals
Fluently navigate the GNP/Gamma platforms to execute live tasks, tool configurations, and core functionalities.
Requirements
Bachelor’s degree in Computer Science
IT
Engineering
a related field
Nice to have: Familiarity with the end-to-end campaign lifecycle (Planning -> Development -> QA -> Launch)
Chargé(e) d’études marketing et reporting au sein du pôle Pilotage de Flex, responsable de la réalisation des reportings d’utilisation des services, du suivi et de l’analyse des KPIs, et de la conduite des projets de data pour l’industrialisation des reportings.
Responsibilities
Réalisation des reportings d’utilisation des services
Suivi et analyse des KPIs Flex
Pilotage de l'usage des services
Pilotage des chantiers datas pour l’industrialisation des reportings et des observatoires
Pilotage des enquêtes de satisfaction
Requirements
Bac +5 ou école de commerce avec spécialisation en marketing
Implement, develop, and maintain Epic Hospital Billing systems and associated third‑party systems, providing on‑call support and leading projects to improve patient safety and quality initiatives.
Responsibilities
Configure and build Epic systems to improve processes and patient safety
Design heuristics to support end users and workflow
Manage projects and follow project management principles
Create and maintain documentation and test scripts
Provide on‑call support and collaborate with stakeholders
Requirements
4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree
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