The Merchandising Assistant Store Manager leads a team of associates to ensure exceptional customer service in a clean, safe, and well-stocked store, accountable for achieving sales and margin goals.
Responsibilities
Anticipating customer flow and work demand and redirecting efforts and schedules
Planning for spikes in sales and ensuring in-stock position
Conducting safety walks and coaching associates around safe work practices
Collaborating with peers on the store leadership team to achieve service, sales, and operational objectives
Requirements
Bachelor's degree in related field
Nice to have: Home Improvement Retail Knowledge
Nice to have: Interior/Exterior Product Knowledge
Nice to have: Store Computer Systems (Project Tool, Genesis, M2O, Thin Client)
The Merchandising Assistant Store Manager leads a team of associates to ensure customers receive exceptional service in a clean, safe, well-stocked store, accountable for achieving sales and margin goals.
Responsibilities
Anticipating customer flow and work demand and redirecting efforts and schedules
Planning for spikes in sales and ensuring in-stock position
Conducting safety walks and coaching associates on safe work practices
Achieving sales and margin goals
Driving operational efficiencies and maximizing customer satisfaction
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts.
Compensation
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Responsibilities
Lead the store team members in providing excellent customer service to retail and professional customers
Supervise the customer service levels on the retail showroom
Work with the store manager to ensure the retail sales counter is adequately staffed
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner
Requirements
Sales Specialist Training
Assistant Manager Certification
RSS Certification
Nice to have: Spanish Fluency
Nice to have: Certified Parts Professional Certification
Provide leadership coverage and manage store operations in the absence of the Store Director and Assistant Store Director, including receiving merchandise, stocking shelves, building displays, and assisting guests.
Responsibilities
Receive merchandise according to company policies and procedures
Prepare product for merchandising on the sales floor
Manage the daily operation of the store, including accounting, budget, hiring, discipline, and employee scheduling, while supervising inventory, sales promotion, and store appearance.
Responsibilities
Administer daily store operation (accounting, budget, hiring, discipline, scheduling)
Supervise inventory, sales promotion, and store appearance
Implement marketing and financial administration
Provide instructions for store co-management and department management
Advise and direct department management to resolve operational issues and improve performance
Requirements
University degree in administration, business management, or similar fields
This job leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success.
Responsibilities
Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement
Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience
Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos
Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently
Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization
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