Structured Authoring jobs

System Analyst

ENGINEERING SERVICES NETWORK, Inc. · Posted Nov 5, 2026

Open

Chesapeake, Virginia, United States +1 more
On-site
Full-time

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System Analyst

ENGINEERING SERVICES NETWORK, Inc. · Posted Nov 5, 2026

Open

Chesapeake, Virginia, United States +1 more
On-site
Full-time

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Lead Information Developer

Qualys · Posted Jul 7, 2026

Open

Pune, Maharashtra, India
Lead
12+ years

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We are seeking an experienced Lead Information Developer to lead documentation strategy and delivery for a portfolio of cybersecurity products. This role combines technical writing leadership, content strategy, and AI-enabled documentation innovation.

Responsibilities

Lead documentation strategy, planning, and execution across multiple product areas to improve consistency and delivery.
Partner with Product Management, Engineering, UX, Support, and other stakeholders to align documentation with product and business goals.
Drive documentation standards, governance, content architecture, and reusable content strategies.
Mentor and coach Information Developers, providing technical guidance, reviews, and best practices to strengthen team performance.
Champion adoption of Generative AI, automation, and modern documentation technologies to enhance content quality, productivity, and impact.

Requirements

Nice to have: Google Analytics
Nice to have: Power BI
Nice to have: Tableau
Nice to have: AEO
Nice to have: GEO

Skills

Technical Writing Information Development Technical Communication

Technical Documentation Manager

Tigercat | MacDonald Steel · Posted Nov 9, 2026

Open

Brantford, Ontario, Canada
On-site
Full-time · Manager
5+ years

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Lead and evolve the technical documentation function for a manufacturing organization.

Compensation

Competitive Wages and Profit Sharing

Responsibilities

Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.

Requirements

Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field
Nice to have: Paligo CMS
Nice to have: Adobe InDesign
Nice to have: SolidWorks Composer

Skills

Content Operations and Delivery Vice President

JPMC Candidate Experience page · Posted Apr 2, 2026

Open

San Antonio, Texas, United States
Manager
7+ years

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Lead the strategy, execution, and governance of content operations and delivery across the organization, leveraging AI responsibly and ensuring compliance and quality.

Compensation

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

Responsibilities

Serve as a trusted strategic advisor to senior leadership
Lead development and execution of initiatives to enhance content clarity and impact
Promote adoption of AI-powered tools for content creation and analytics
Design and maintain an atomized content model and reusable component library
Operationalize agentic workflows with human‑in‑the‑loop review

Requirements

Bachelor's degree in communications, journalism or public relations
Nice to have: hands‑on experience designing or using AI / agentic workflows with clear guardrails, prompt standards, and evaluation

Skills

content strategy writing editing visual storytelling

Technical Writer

NetApp, Inc. · Posted Nov 5, 2026

Open

RTP, North Carolina, United States
Senior
$129K–$167K per year
8+ years

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Create and maintain high-quality technical documentation for complex products and solutions, lead documentation initiatives, partner with product teams, drive content quality and governance, design AI-ready content, optimize for search and AI-powered experiences, and identify opportunities to improve content operations.

Compensation

The target salary range for this position is 129,200 - 167,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Responsibilities

Create and maintain high-quality technical documentation for complex products and solutions.
Lead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.
Partner with product teams to develop accurate, customer-focused content.
Drive content quality, consistency, governance, and standards across documentation portfolios.
Design and manage structured, reusable, AI-ready content that improves discoverability, search, and knowledge reuse.

Requirements

Degree in English, Technical Writing, Computer Science, Information Science, or a related field.
Nice to have: AI-enabled content workflows

Senior Technical Writer - Medical & Life Sciences

OnTarget Communications · Posted Nov 4, 2026

Open

Bengaluru, Karnātaka, India
On-site
Full-time · Senior
₹2M–₹2M per year
6–12 years

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Seeking a Senior Technical Writer to create clear, user-friendly documentation for innovative healthcare, medical device, biotech, and life sciences products using AI-powered authoring tools.

Compensation

₹17-20 LPA

Responsibilities

Create clear, user-friendly documentation for innovative healthcare, medical device, biotech, and life sciences products
Simplify complex technology
Work with modern AI-powered authoring tools
Shape the future of technical documentation

Requirements

Nice to have: medical devices
Nice to have: healthcare software
Nice to have: biotech
Nice to have: pharmaceuticals
Nice to have: Docs-as-Code

Skills

Technical writing Oxygen XML structured authoring CCMS platforms content management AI tools Copilot

Information Developer III

Hewlett Packard Enterprise · Posted Nov 4, 2026

Open

Galway, Galway, Ireland
Hybrid
Full-time · Associate

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Create and maintain technical documentation for HPE Services teams, including installation, deployment, and procedural guides for private cloud and infrastructure solutions.

Responsibilities

Create and maintain installation, deployment and procedural documentation
Produce clear, accurate and user-focused technical content
Develop deployment guides supporting private cloud and infrastructure solutions
Collaborate with engineers, architects, services teams and technical stakeholders to gather and validate information
Translate complex technical concepts into easy-to-understand documentation

Requirements

Nice to have: Private cloud technologies
Nice to have: VMware
Nice to have: Virtualisation Platforms
Nice to have: AI-assisted Documentation and Content Creation Tools

Skills

Technical Writing Procedural Documentation Installation Documentation Deployment Documentation Technical Content Creation

Technical Writer

NetApp, Inc. · Posted Nov 5, 2026

Open

Morrisville, North Carolina, United States
Senior
$129K–$167K per year
8+ years

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Create and maintain high-quality technical documentation for complex products and solutions, lead documentation initiatives, partner with product teams, drive content quality and governance, design AI-ready content, optimize for search and AI-powered experiences, identify opportunities to improve content operations.

Compensation

Responsibilities

Create and maintain high-quality technical documentation for complex products and solutions.
Lead documentation initiatives from planning through publication, managing priorities, schedules, stakeholders, and deliverables.
Partner with product teams to develop accurate, customer-focused content.
Drive content quality, consistency, governance, and standards across documentation portfolios.
Design and manage structured, reusable, AI-ready content that improves discoverability, search, and knowledge reuse.

Requirements

Degree in English
Degree in Technical Writing
Degree in Computer Science
Degree in Information Science
Nice to have: AI-enabled content workflows

AI Support Operations Manager

15Five · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Mid
3–5 years

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The AI Support Manager role operates the day-to-day performance of the customer-facing AI agent (Fin), the Help Center content, and the feedback loop to improve both every week.

Responsibilities

Fin/AI agent operations (25%): Own resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%): Ensure accuracy and AI-readiness of the Help Center; own taxonomy, article templates, AI-retrieval writing standards, Guru collections, and the drafting pipeline.
The content flywheel (20%): Triage AI-failure reports, trace to root cause (retrieval failure, content defect, or product-truth gap), and report gap-closure velocity.
Launch readiness (10%): Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%): Maintain runbooks, configuration documentation, and measurement baselines.

Requirements

Nice to have: Intercom Fin
Nice to have: Ada
Nice to have: Forethought
Nice to have: Decagon

Skills

support operations CX operations knowledge management

Information Developer III

Hewlett Packard Enterprise · Posted Nov 4, 2026

Open

Galway, Galway, Ireland
Hybrid
Full-time · Associate

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Create and maintain technical documentation for HPE Services teams, including installation, deployment, and procedural guides for private cloud and infrastructure solutions.

Responsibilities

Create and maintain installation, deployment and procedural documentation
Produce clear, accurate and user-focused technical content
Develop deployment guides supporting private cloud and infrastructure solutions
Collaborate with engineers, architects, services teams and technical stakeholders to gather and validate information
Translate complex technical concepts into easy-to-understand documentation

Requirements

Nice to have: Private cloud technologies
Nice to have: Infrastructure technologies
Nice to have: VMware
Nice to have: Virtualisation platforms
Nice to have: AI-assisted documentation and content creation tools

Skills

Technical Writing Procedural Documentation Installation Documentation Deployment Documentation Technical Communication

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