Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
Responsibilities
Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
Responsible for staffing, selection and hiring to achieve staffing needs.
Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
Documents and applies disciplinary actions and makes recommendations concerning discharge.
Responsible for P&L, achieving sales and maintaining shrink for the department.
Plans, directs and supervises team members in the day to day operations within various departments of the store, serving as mentor and coach to improve customer service and drive sales while maintaining store standards.
Responsibilities
Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
Responsible for staffing, selection and hiring to achieve staffing needs.
Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
Documents and applies disciplinary actions and makes recommendations concerning discharge.
Responsible for P&L, achieving sales and maintaining shrink for the department.
Provide first-rate service to customers through extensive knowledge of products and services, primarily responsible for writing work orders, suggestive selling, and handling over-the-counter transactions.
Responsibilities
Write, detail, and process Work Orders and OTC transactions
Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report
Ensure cleanliness of service counters, showroom, and customer restrooms
The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service.
Compensation
Hiring Range: $13-$15/hr. depending on store location, merit, and employee experience
Responsibilities
Provide exemplary, courteous customer service and handle complaints quickly and tactfully
Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
Plans, directs and supervises team members in the day to day operations within various departments of the store. Serves as the mentor and coach for all team members. Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
Responsibilities
Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
Responsible for staffing, selection and hiring to achieve staffing needs.
Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
Documents and applies disciplinary actions and makes recommendations concerning discharge.
Responsible for P&L, achieving sales and maintaining shrink for the department.
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