Responsible for all aspects of the surgery scheduling process, including insurance verification, pre-operative certifications, hospital form completion, lab and testing coordination, and post-surgery care coordination.
Locations (2)
Scottsdale, Arizona, United States
Mesa, Arizona, United States
Responsibilities
Verify insurance information and obtain necessary authorizations prior to surgery
Complete necessary hospital forms and pre-operative certifications
Schedule patients for pre-operative labs, testing, and coordinate post-surgery care
Triage surgical candidates as required by physicians
Work with hospital personnel to obtain information for surgery scheduling
This role provides comprehensive support to a surgical practice by coordinating all aspects of surgery scheduling, managing physician practice operations, and serving as a key liaison between patients, physicians, and internal departments.
Compensation
$28.00 - $30.00/hr
Responsibilities
Perform all functions related to surgery scheduling, including verifying insurance, scheduling pre- and post-operative appointments, obtaining health clearances, securing surgery authorizations, and scheduling surgical assistants.
Ensure that all required pre-operative studies are scheduled and completed prior to the surgery date.
Manage physician referral work queues by completing referrals in Epic that correspond to patient care tasks.
Provide excellent customer service by scheduling appointments, triaging incoming calls to the appropriate individuals or departments, responding to patient questions, and routing patient complaints to the appropriate supervisor.
Coordinate and manage the daily operations of the physicians practice in collaboration with medical assistants and other staff, troubleshooting patient and physician issues.
Customer-focused Surgery Scheduler responsible for scheduling surgical procedures, obtaining insurance authorizations, managing consent forms, and coordinating patient care and efficiency.
Responsibilities
Schedule surgical procedures, testing, and pre-op appointments
Obtains insurance authorizations and oversees the management of consent forms for surgical procedures
Schedule, confirm, and reschedule appointments
Oversees Provider schedule templates and inputs monthly schedules
Collect payments and support accurate billing processes
Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out.
Responsibilities
Conducts patient check-in and check-out.
Coordinates any follow-up appointments or procedures required for patient.
Schedules appointments, procedures or surgery through clinical communication or direct request.
Provides positive first impressions utilizing customer service skills.
Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit.
Coordinates with patients, physicians, and operating room to schedule surgeries with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.
Responsibilities
Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions.
Coordinates with other services to schedule multi-panel and multi-surgeon combination cases across all locations.
May assist in scheduling all appointments related to surgery.
Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.
Identifies if a patient’s coverage is in-network or out-of-network and directs the patient to proper resources if needed with assistance from the Lead/Manager.
Provides patient service support including check‑in/out, appointment scheduling, cash management, insurance updates, and coordination with external facilities.
Responsibilities
Conducts patient check‑in and check‑out
Coordinates follow‑up appointments or procedures
Schedules appointments, procedures or surgery
Provides positive first impressions using customer service skills
Works with patients and outside facilities to ensure all administrative tasks are completed
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