As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
Compensation
Earn $18.00/hour base pay, with the potential to earn $22.50/hour through commission and incentives
Responsibilities
Enhancing the customer experience while meeting sales, service, and operational goals
Identifying sales opportunities and creating ideal customer experiences through product support and education
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs
Requirements
High School Diploma or equivalent
Nice to have: knowledge of the latest technology and devices
Nice to have: sales/customer service experience
Nice to have: telecommunications/wireless experience
Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise.
Compensation
Hourly Base Pay: $30.00
Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Requirements
High School Diploma/GED
Nice to have: Retail: 12+ mos. Neighborhood Mobile Expert
Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise.
Compensation
Hourly Base Pay: $29.00
Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Requirements
High School Diploma/GED
Nice to have: Retail: 12+ mos. Neighborhood Mobile Expert
Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise.
Compensation
Hourly Base Pay: $29.00. Annualized Incentive Target: $7,200. Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Requirements
High School Diploma/GED
Nice to have: Bilingual
Nice to have: Retail: 12+ mos. Neighborhood Mobile Expert
Senior mobile expert delivering best-in-class customer service and sales in T-Mobile retail stores.
Compensation
Hourly Base Pay: $29.00
Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Requirements
High School Diploma/GED
Nice to have: Retail 12+ mos. Neighborhood Mobile Expert
A hunter role designed for results-driven sales professionals focused on acquiring small business accounts (1-9 employees) through prospecting and solution-based selling within a territory.
Compensation
Total Target Cash Pay Range: $71,700 - $129,500, inclusive of target incentives. Base Pay Range: $43,020 - $77,700
Responsibilities
Lead Generation: Generate and work leads through prospecting, cold calling, and networking under sales manager supervision.
Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value.
Recommend wireless solutions, including price plans, data services, handsets, and accessories.
Negotiate and close deals.
Develop skills in prospecting, call execution, and relationship management with leadership.
Requirements
High School Diploma/GED
Nice to have: new customer acquisition sales experience
Sr Mobile Expert are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise.
Compensation
Hourly Base Pay: $29.00
Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Requirements
High School Diploma/GED
Nice to have: Retail: 12+ mos. Neighborhood Mobile Expert
Most capable experts with a passion for delivering best-in-class customer service experience while leveraging retail expertise in company-owned stores.
Compensation
Hourly Base Pay: $29.00. Annualized Incentive Target: $7,200. Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives.
Responsibilities
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Requirements
High School Diploma/GED
Nice to have: Retail: 12+ mos. Neighborhood Mobile Expert
Lead solution enablement within Parexel’s Data & Technology group, representing business solutions, collaborating with stakeholders, and driving technology strategy and implementation.
Compensation
competitive base salary, life assurance, dental cover, healthcare cover, pension scheme, holiday
Responsibilities
Represent assigned business solutions and act as business owner
Collaborate with stakeholders to resolve solution issues
Engage with business sponsors, owners, and SMEs to understand strategy and requirements
Manage backlog of solution changes
Provide input to IT BAs for implementation projects
Retail Sales SpecialistNewCharter Communications, Inc. (Spectrum)