Support content creators and influencers on subscription management, account management, technical troubleshooting and marketing tools
Locations (2)
Lisbon, Lisbon District, Portugal
Almada, Portugal
Compensation
With company apartment: €1,338.66 total package (€1,138.66 cash + €200 apartment benefit)
Without apartment: €1,436.16 cash
Includes base salary, Christmas and holiday allowances (paid monthly) and a €7/day meal allowance
Potential productivity bonus based on performance and attendance
Responsibilities
Support content creators and influencers on subscription management, account management, technical troubleshooting and marketing tools
Make outbound calls to confirm customers understood the information shared
Help clients get the most from the platform's products and tools
Spot trends and solve problems affecting multiple small and medium business clients
Work in a fast-paced, innovative, multilingual team
Provide technical support and customer success for a payment platform, troubleshooting issues, managing tickets, and collaborating with engineering and product teams.
Responsibilities
Handle customer issues through the full ticket lifecycle
Provide end‑user support using Freshdesk
Maintain accurate internal and external documentation
Contribute to knowledge base
Act as liaison between internal departments and end‑users
Drive technical outcomes by managing and resolving complex enterprise customer billing escalations through advanced diagnosis, analysis, and troubleshooting expertise.
Drive technical outcomes by managing and resolving complex enterprise customer billing escalations through advanced diagnosis, analysis, and troubleshooting expertise.
Contribute to relationship management across several projects and stakeholders as a key technical contributor, providing technical solution strategy to business, account management, and enterprise customers.
Uncover trends in customer issues and business objectives, and proactively create innovative solutions to address them in partnership with Product and Developing teams.
Influence product direction and advocate for customer needs by translating complex technical challenges into actionable strategies for cross-functional teams like Product Management and Software Developers.
Develop an in-depth understanding of underlying architectures to determine root causes, and write code to build customized technical solutions and internal tools that scale diagnostic capabilities globally.
Requirements
Bachelor's degree in Engineering, Computer Science, a related technical field, or equivalent practical experience
Field‑based Access Control Officer responsible for worker registration, badging, parking, visitor and delivery management, and technical support on construction sites.
Compensation
Competitive hourly pay based on experience and qualifications. The base pay for this position starts at $18.00 per hour.
Responsibilities
Monitor and manage access control compliance
Ensure badges and scans for all personnel
Provide parking passes and monitor compliance
Document visitors and deliveries
Support customers with access control and tech troubleshooting
The Studio Host acts as a host, connector, and problem-solver, facilitating creative opportunities and supporting individuals in their creative pursuits within the studio space.
Locations (2)
Thornton, Colorado, United States
Wright Farms, Colorado, United States
Compensation
$20 per hour + bilingual stipend eligible
Responsibilities
Facilitate creative opportunities and support individuals in their creative pursuits
Promote Studio Sessions focusing on STEAM, digital media, the maker movement, and artistic endeavors
Act as the first point of contact in the Studio, connecting customers to resources
Assist customers with equipment and new technologies
Accurately track inventory of Studio materials and equipment
Facilitates online courses for secondary students, managing classroom behavior, technical support, and instructional activities in a blended learning environment.
Compensation
$42,027.09 - $42,027.09
Responsibilities
Provide course facilitation and supervision for secondary students
Manage classroom behavior and technical support
Collaborate with online instructor to support student learning
Implement lesson plans and differentiated strategies
Assess student learning using multiple tools
Requirements
Bachelor's Degree preferred
Nice to have: Virginia Standards of Learning knowledge
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