The Business Engagement Manager provide strategic leadership, technical expertise, and tactical support to maximize the value that internal data, analytics, and AI solutions can provide Georgia Power Customer (GPC) Experience (CX). The role acts as the connective tissue between internal technical teams and CX business units.
Responsibilities
Meet regularly with CX business unit teams to identify client pain points, document goals, and identify if data, analytics, AI, or technology solutions can address their needs.
Integrate large-scale analytics and AI solutions into existing GPC CX business processes.
Formulate and deliver process automation solution frameworks for identified GPC CX business processes.
Collaborate with Technology Organization, Customer Data Platform, and Data Management Hub to enable foundational data needs for analytics.
Provide strategic and tactical support to system AI and analytics initiatives and solution development.
Lead sales engineering efforts for automated warehouse solutions, developing proposals, technical specifications, and business cases to secure contracts.
Responsibilities
Identify and analyze customer requirements
Translate requirements into logistic solutions
Lead technical and concept specifications during tender process
Manage bidding process for large projects
Present technical solutions and pricing to customers
Engage with customers to understand business requirements and design tailored IT solutions that align with technical capabilities and business objectives, lead product demonstrations, conduct technical evaluations, develop documentation, and support sales teams.
Compensation
The pay range for this role is $146,000 to $215,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Responsibilities
Engage with customers to understand business requirements and design tailored IT solutions
Lead product demonstrations and answer client questions
Conduct technical evaluations and recommend mitigation strategies
Develop technical documentation, specifications, and pricing models
Engages with customers to design tailored IT solutions, presents HP products, supports sales team and customers throughout the engagement.
Compensation
The pay range for this role is $146,000 to $215,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).
Responsibilities
Engage with customers to understand business requirements and design tailored IT solutions
Lead product demonstrations and answer client questions
Conduct technical evaluations and recommend mitigation strategies
Develop technical documentation, specifications, and pricing models
Engages with customers to understand business needs, designs tailored IT solutions, and presents these solutions as a trusted advisor, leveraging technical expertise to remove barriers in the selling process and support both the sales team and customers throughout the engagement.
Compensation
The pay range for this role is $146,000 to $215,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).
Responsibilities
Engage with customers to understand business requirements and design tailored IT solutions
Lead product demonstrations and highlight key features
Conduct technical evaluations and recommend mitigation strategies
Develop technical documentation, specifications, and pricing models
Account Manager in the Chemical Solutions and Monitoring division, responsible for developing and managing technical water treatment solutions for customers.
Compensation
The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $85,000 to $105,800
Responsibilities
Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem
Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives
Execute the Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews
Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
Requirements
Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical)
Account Manager in Chemical Solutions and Monitoring division, providing technical advisory and sales support for water treatment chemicals.
Compensation
The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $85,000 to $105,800
Responsibilities
Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem
Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives
Execute Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews
Plan and communicate Veolia's Value Generation Plans through projects that drive water & energy sustainability and improve asset protection
Meet and achieve annual revenue targets while managing margin reviews, price escalations, and commercial negotiations
Requirements
Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical)