Supervisory Teller responsible for overseeing teller operations, training staff, ensuring customer service excellence, and managing cash and compliance at Apple Bank.
Compensation
Range: $21.00/hr - $27.75/hr
Responsibilities
Supervise day‑to‑day operations of the teller line by delegating and monitoring work assignments
Provide technical guidance to staff regarding customer service, operating, and regulatory procedures
Cross‑train teller staff to assist in additional tasks
Ensure exceptional customer service is delivered by coaching and motivating tellers
Process transactions ranging from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments
Receives and processes member financial transactions, including deposits, withdrawals, transfers, and loan payments, while also scheduling, coaching, and monitoring other tellers.
Responsibilities
Receives and processes member financial transactions
Schedules, coaches, and monitors the work of other tellers
Monitors department activities for compliance with established policy and regulations
Identifies opportunities and cross sells/offer products and services to members
Balances daily transactions and verifies cash totals
Assist the Branch Manager in managing the Branch Office to meet financial services needs of customers in the community market area.
Compensation
Starting Salary: $55,000 (negotiable dependent upon experience)
Responsibilities
Responsible for assisting the Branch Manager in managing the Branch Office in order to meet the financial services needs of customers in the given community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring office compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports.
Assists in managing all inside and outside sales, branch functions, and business development activities to achieve growth, excellent customer service, and profitability for the Bank.
Enhances Bank image through friendly, pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
Conducts relationships with customers in a manner that will enhance the overall marketing effort of the Bank.
Ensures customer retention as well as growth of the branch and its team.
Lead sales discovery and client relationship management at the Atascocita branch, driving revenue and delivering exceptional banking solutions.
Compensation
Competitive compensation based on experience
Responsibilities
Lead sales discovery and client relationship management efforts by conducting financial needs assessments and recommending tailored banking products and solutions
Build and manage client relationships while proactively generating business through outbound outreach, sales calls, in-branch engagement, and ongoing service support
Promote and cross-sell bank products and services, identifying referral opportunities and ensuring timely follow-up
Open and service accounts, issue ATM cards, and originate/close consumer loans while addressing client inquiries
Deliver comprehensive, sales-focused banking solutions that drive branch performance while providing exceptional service to new and existing customers
Requirements
High school diploma or equivalent
Nice to have: bilingual proficiency in English and Spanish
Nice to have: experience in teller operations and new account servicing
Nice to have: strong organizational and multitasking skills in a fast-paced environment
Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution.
Responsibilities
Open, close and maintain checking, savings, time deposit, and retirement accounts
Assist clients with account inquiries and problem resolution
Retail Office Manager II responsible for branch growth, team leadership, operational oversight, and business development within a retail banking environment.
Compensation
Salary Range: $64,491.00 - $105,949.50
Responsibilities
Achieve branch growth and service goals
Lead and coach a team of sales and service professionals
Observe branch activities and ensure alignment with strategy
Provide day-to-day management and coaching for branch associates
Make staffing decisions, performance appraisals, training, promotions, salary recommendations
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