Lead and coordinate regional shift operations for network and infrastructure services, managing ticket queues, incidents, escalations, reporting, and handovers.
Responsibilities
Act as lead and primary coordination point for the assigned regional shift
Coordinate activities across Network Operations engineers, SMEs, Service Desk, vendors, and other infrastructure teams
Ensure appropriate resources are engaged based on incident severity and technical requirements
Monitor operational workload and ensure critical activities receive appropriate priority
Coordinate and actively participate in shift handover meetings/processes
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: ITIL Foundation certification
Nice to have: Networking certifications such as CCNA or equivalent
Shift Coordinator will act as the operational lead during the assigned regional shift, ensuring effective coordination, ticket queue management, communication, escalation, reporting, and continuity of Network and Infrastructure operations.
Responsibilities
Act as the lead and primary coordination point for the assigned regional shift
Coordinate activities across Network Operations engineers, SMEs, Service Desk, vendors, and other infrastructure teams
Ensure appropriate resources are engaged based on incident severity and technical requirements
Monitor operational workload and ensure critical activities receive appropriate priority
Coordinate and actively participate in shift handover meetings/processes with incoming and outgoing shifts
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: ITIL Foundation certification
Nice to have: CCNA or equivalent networking certifications
Nice to have: previous experience as a NOC Lead, Shift Lead, Operations Coordinator, Incident Coordinator, or Infrastructure Operations Lead
The Shift Coordinator will act as the operational lead during the assigned regional shift, ensuring effective coordination, ticket queue management, communication, escalation, reporting, and continuity of Network and Infrastructure operations.
Responsibilities
Act as the lead and primary coordination point for the assigned regional shift
Coordinate activities across Network Operations engineers, SMEs, Service Desk, vendors, and other infrastructure teams
Ensure appropriate resources are engaged based on incident severity and technical requirements
Monitor operational workload and ensure critical activities receive appropriate priority
Coordinate and actively participate in shift handover meetings/processes with incoming and outgoing shifts
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: ITIL Foundation certification
Nice to have: CCNA or equivalent networking certifications
Nice to have: Previous experience as a NOC Lead, Shift Lead, Operations Coordinator, Incident Coordinator, or Infrastructure Operations Lead
Manage purchase orders, ticket queues, and supply chain operations for AWS infrastructure services.
Locations (2)
Austin, Texas, United States
Seattle, Washington, United States
Compensation
USA, TX, Austin - 62,600.00 - 109,600.00 USD annually
USA, WA, Seattle - 80,200.00 - 109,600.00 USD annually
Responsibilities
Manage a ticket queue
Issue POs and manage timely payment
Material/Inventory Planning
Supply/Demand planning and Forecasting
Maintain continuity of supply (COS)
Requirements
Bachelor's degree or above in Business, Procurement, Logistics, Accounting, Supply Chain Management, Supply Chain Analysis, Construction, or other related fields
Nice to have: 3+ years of supply chain management, production planning, capacity planning or manufacturing operations experience
Lead and optimize enterprise end‑user support ecosystem for the Department of Transportation, overseeing help desk, desktop support, mobility device management, and hardware/software lifecycle across headquarters and nationwide field locations.
Responsibilities
Lead and supervise enterprise service desk and desktop support teams
Collaborate with customers to evolve Tier 0 services
Manage incident intake, escalation, resolution quality, service SLAs and KPIs
Oversee support for end‑user hardware, software, imaging, provisioning, configuration, and lifecycle management
Coordinate field support activities across DOT locations
The Sr IT Specialist serves as a senior technical resource responsible for supporting Labcorp's field-based technology environment, providing advanced troubleshooting, installation, deployment, and operational support.
Locations (5)
Texas, United States
Colorado, United States
Utah, United States
Kansas, United States
Nebraska, United States
Responsibilities
Help Desk Specialist I
Foundation Finance Company, LLC · Posted Nov 4, 2026
Support staff by resolving hardware and software issues, providing technical assistance and support related to computer systems and various IT equipment.
Compensation
USD $20.00 - USD $23.00 /Hr.
Responsibilities
Troubleshoot complex technical issues and provide timely and effective solutions
Assist in maintaining ticket queue by processing requests and documenting resolution
Ensure call handling, email communication, and other electronic communications are processed according to SLA’s and policies
Create training documentation for end users and assist/train associates on complicated issues
Respond to queries related to IT equipment and applications and run diagnostic programs to isolate issues and implement solutions
Requirements
Associates degree in Computer Science, Information Technology, Business Technology, or related field of study, or equivalent work experience
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