The HR Coordinator plays a key role in supporting FirstCall Group’s employee lifecycle, from onboarding and recruiting support to technician training and development.
Compensation
Generous Referral Bonus of $2,500 per referral
Responsibilities
Guide candidates through the onboarding process, ensuring all required steps and documentation are completed accurately and on time.
Assist candidates with completing their applications in the applicant tracking system (ATS) when needed.
Coordinate and track pre-employment requirements, including background checks, drug screenings, and required documentation.
Process new hires in the ATS and ensure candidate records are accurate and complete.
Conduct new hire orientations, helping employees understand company expectations, benefits, policies, processes, and available resources.
The HR Coordinator plays a key role in supporting FirstCall Group’s employee lifecycle, from onboarding and recruiting support to technician training and development.
Locations (2)
Austin, Texas, United States
Atlanta, Georgia, United States
Responsibilities
Guide candidates through the onboarding process, ensuring all required steps and documentation are completed accurately and on time.
Assist candidates with completing their applications in the applicant tracking system (ATS) when needed.
Coordinate and track pre-employment requirements, including background checks, drug screenings, and required documentation.
Process new hires in the ATS and ensure candidate records are accurate and complete.
Conduct new hire orientations, helping employees understand company expectations, benefits, policies, processes, and available resources.
Support global sales and business teams through operational tasks, customer support, training coordination, consulting processes, and process improvement initiatives.
Compensation
Base Salary Range: $40000 - $60000
The base salary range for this role is across the U.S.
Responsibilities
Perform daily operational tasks related to customer support, training, and consulting
Independently manage customer support cases, logging issues and enhancement requests
Coordinate public and private training courses, including instructor allocation, participant registration, logistics management, and oversight of Ansys Learning Hub operations
Support consulting processes by setting up projects, creating time site codes, and ensuring compliance with export regulations and proper project classification
Collaborate with regional and global teams, following established processes while seeking guidance from senior members as needed
Requirements
Associate’s or Bachelor’s degree in Business Administration, Operations, or related field
Nice to have: Working knowledge of database/CRM systems such as Salesforce or equivalent
Nice to have: Experience working in a global or multicultural customer support environment
Assistant Manager responsible for overseeing daily operations, staff training, cash control, inventory, and maintaining high standards of service and cleanliness in a fast‑paced restaurant environment.
Responsibilities
Supervise team members and shift leaders
Coordinate staff training
Handle HR issues and disciplinary write‑ups
Conduct team meetings and weekly inventories
Control payroll and inventory to meet labor and GAP standards
Lead change management strategies across Customer Experience initiatives to drive adoption and business outcomes.
Compensation
S&P Global states that the anticipated base salary range for this position is $80,000-$103,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan.
Responsibilities
Lead the development and execution of change management strategies across all Customer Experience initiatives.
Partner closely with the Program Management team to align change management plans with project timelines, milestones, and business objectives.
Design and implement change strategies based on the Prosci methodology to support seamless adoption and minimize resistance.
Oversee all aspects of change execution, including developing communication plans to build awareness and engagement, coordinating training with the CI Business School, and implementing reinforcement activities that sustain adoption and deliver measurable ROI.
Build strong, collaborative relationships with stakeholders across the organization to foster trust, encourage feedback, and drive alignment throughout each change initiative.
Requirements
Bachelor’s degree in social sciences or a related discipline
Nice to have: APM Project Management certification
Nice to have: Prosci Change Management certification
Coordinate and deliver learning programs, new hire orientation, and employee engagement events for the HQ team.
Responsibilities
Coordinate training sessions and workshops, including scheduling, participant communications, room bookings, virtual meeting setup, materials, attendance, and facilitator support.
Support organizational training needs analysis and prepare training plans and calendars in consultation with relevant stakeholders.
Develop, format, and update presentations, facilitator guides, handouts, and audio-visual materials; facilitate or anchor sessions as needed.
Organize and anchor New Hire Orientation, coordinating presenters, resources, logistics, attendance, and feedback.
Plan and deliver employee engagement activities and events, such as celebrations, recognition, team-building, cultural events, and internal campaigns.
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
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