Personal Banker - Inbound responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.
Responsibilities
Manage cash and non-cash transactions efficiently and accurately.
Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
Provide general banking information and resolve customer queries promptly.
Maintain high standards of speed and accuracy in all transactional processes.
Identify and promote cross-selling opportunities for other banking products and services.
Personal Banker - Inbound to join Branch Banking team, handling day‑to‑day cash and non‑cash transactions and ensuring high‑quality customer experience.
Responsibilities
Manage cash and non‑cash transactions efficiently and accurately
Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing
Provide general banking information and resolve customer queries promptly
Maintain high standards of speed and accuracy in all transactional processes
Identify and promote cross‑selling opportunities for other banking products and services
The Branch Operations Lead ensures financial transactions are handled with precision and care, adhering to policies and regulatory requirements while leading branch operations and providing an exceptional client experience.
Compensation
competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation
Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch
Greet clients warmly as they enter the branch, assisting with transactions, managing lobby flow, and scheduling meetings
Engage clients with clear, polite communication to understand and help them effectively; anticipate their needs
Lead branch operations, including managing cash devices like the cash vault and ATM
Resolve client issues quickly and effectively while adhering to bank policies and procedures
Requirements
High school degree
GED
College degree (preferred)
Nice to have: Associate Banker (Teller) experience
The Branch Operations Lead ensures financial transactions are handled with precision and care, adhering to policies and regulatory requirements while leading daily branch operations and building lasting relationships with clients.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash/or forfeitable equity
Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch
Greet clients warmly, assist with transactions, manage lobby flow, and schedule meetings
Engage clients with clear communication to understand needs and anticipate requirements
Lead branch operations, including managing cash devices like the cash vault and ATM
Resolve client issues quickly and effectively
Requirements
High school degree
GED
foreign equivalent
Nice to have: Associate Banker (Teller) experience
Nice to have: college degree or military equivalent
The Branch Operations Lead ensures branch operations run smoothly, handling financial transactions with precision while adhering to bank policies and regulatory requirements.
Responsibilities
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere
Greet clients warmly and assist with transactions and manage lobby flow
Lead branch operations, including managing cash devices like the cash vault and ATM
Resolve client issues quickly and effectively
Introduce clients to self-service banking options
Requirements
High school degree
GED
College degree
Nice to have: Associate Banker (Teller) experience
Support customers’ everyday banking needs through in-branch interactions, processing transactions accurately and delivering a welcoming experience.
Responsibilities
Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
Process routine service transactions such as deposits, withdrawals, payments, and check cashing with accuracy and attention to detail.
Welcome customers, understand their needs, and guide them to efficient ways to bank, including digital tools, self-service options, or the appropriate team member.
Build relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Personal Banker - InboundNewKotak Neo (Kotak Securities Limited) · India
Branch Operations LeadJPMC Candidate Experience page · Hillside, US