- London, Greater London, United Kingdom
- On-site
- Contract · Senior
- £35K–£38K per year
Lead tuition fee collection, manage Finance Administrators, oversee complex cases, improve collection performance and ensure accurate, timely and compliant student support.
Compensation
£35,000 - £38,000
Responsibilities
- Lead the day-to-day Credit Control operation for domestic and international students.
- Line-manage Finance Administrators, allocate caseloads, set priorities, provide training and monitor performance.
- Oversee the collection of tuition fees, deposits and outstanding balances across all student groups and payment routes.
- Ensure required deposits are collected from domestic students whose Student Finance or LLE funding has not been approved by the course start date.
- Manage complex and escalated cases, including overdue fees, delayed funding, failed payment arrangements and disputed charges.
Requirements
- Relevant finance, accounting, business or professional qualification, or equivalent practical experience.
- Nice to have: higher education
- Nice to have: further education
- Nice to have: student-facing environment