- Remote, United States
- Remote
- 5–10 years
Lead the Site Reliability Engineering team, owning application monitoring, alert routing, and incident response for Quavo’s fraud and disputes management platform.
Responsibilities
- Establish and refine the SRE operating model with Product, Infrastructure, and Support
- Own detection end-to-end monitoring, alert thresholds and content
- Route alerts to owning groups via PagerDuty and triage
- Own the monitoring and paging stack (Datadog, Amazon CloudWatch, Snowflake-based alerting, Uptime.com, PagerDuty) and reduce toil through runbooks and automation
- Run production readiness reviews and release coordination
Requirements
- Nice to have: SLIs
- Nice to have: SLOs
- Nice to have: error budgets
- Nice to have: Kubernetes
- Nice to have: EKS