A remote inbound customer service role focused on helping individuals access government-based programs in security, health, human services, and state benefits.
Responsibilities
Answering inbound calls and delivering a positive, solution-focused customer experience
Assisting with basic technical troubleshooting and creating support tickets when needed
Scheduling appointments at designated service locations
Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
Conducting follow-up calls to ensure issues are resolved and customers stay informed
Inbound Customer Service Representative helping people access critical government-based programs in security, health & human services, and state benefits remotely.
Responsibilities
Answering inbound calls and delivering a positive, solution-focused customer experience
Assisting with basic technical troubleshooting and creating support tickets when needed
Scheduling appointments at designated service locations
Accurately documenting all customer interactions, including inquiries, concerns, and resolutions
Conducting follow-up calls to ensure issues are resolved and customers stay informed
As a Part Time Sales Manager, you will be the first face of the brand for growing families, fostering a welcoming environment and leading the team on product styles and benefits.
Responsibilities
Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
Maintain a genuine customer focus on the sales floor
Foster a positive, safe, and inclusive environment for employees and customers
Consistently model service standards and omni-channel experience while coaching others to success
Lead and execute sales activities as a Part Time Sales Manager in a retail environment, focusing on customer engagement, team leadership, and business results.
Responsibilities
Become a product and brand expert
Welcome customers and provide assistance
Maintain a genuine customer focus
Foster a positive, safe, and inclusive environment
As a Part Time Sales Manager, you will be the first face of the brand for growing families, welcoming customers, providing product expertise, coaching staff, and driving sales results.
Compensation
Compensation for this position ranges from $18.25 - $22.25 per hour based on experience and location.
Responsibilities
Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
Maintain a genuine customer focus on the sales floor
Foster a positive, safe, and inclusive environment for employees and customers
Consistently model service standards and omni-channel experience while coaching others to success
Execute workforce management to ensure a genuine customer focus on the sales floor
Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
Foster a positive, safe, and inclusive environment for employees and customers
Consistently model service standards and omnichannel experience while coaching others to success
Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team