IT Technical Administrative Assistant responsible for daily administrative and operational tasks, providing technical assistance to the IT department and supporting IT managers and directors.
Compensation
Pay Range: $55,000,00 - $65,000.00 per year
Responsibilities
Perform daily administrative and operational tasks such as call intake, organizing meetings, supply orders, inventory, general documentation, appointment scheduling and day to day upkeep of incoming requests
Provide technical assistance functions to the IT department
Assist and support IT managers and directors in their daily tasks
Provide technical assistance to escalation teams and technicians in administrative matters
Maintain and manage relevant technical databases
Requirements
High school diploma or general education degree (GED)
Provide analysis, troubleshooting, implementation and operational support for URMC network. Provide first and second level support for large customer base whose business functions rely primarily on computer-based technologies.
Compensation
The pay range for this position is $18.00 - $20.50/hr.