Responsible for the end-to-end operational success, service ownership, and product lifecycle management of the enterprise Endpoint Management ecosystem.
Expected annual base salary range: $110,000 - $170,000. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
- Own the end-to-end strategy, governance, and operational lifecycle of endpoint management platforms
- Serve as the accountable product and operational leader for endpoint management services
- Lead major incident and outage management for endpoint management services
- Leverage monitoring tools, endpoint telemetry, operational analytics, and device health insights to identify root causes
- Own and drive problem management across endpoint platforms
- Nice to have: ITIL Foundation or Advanced Certification
- Nice to have: Microsoft Certified: Endpoint Administrator Associate
- Nice to have: Microsoft Certified: Enterprise Administrator Expert
- Nice to have: Experience supporting global endpoint environments with 10,000+ devices
- Nice to have: Experience leading Intune modernization and SCCM-to-cloud transformation initiatives
Manager, IT User ServicesGulf Copper & Mfg. Corp. and Sabine Surveyors Ltd. · Galveston, US