Referso Jobs

Be the first point of contact for 1st and 2nd line support via telephone and JIRA
Understand Service Level Agreements and provide response within those parameters
Acknowledge and accurately assign reported issues and escalate appropriately
Monitor support queues across the portfolio and be pro‑active in assigning incoming issues
Handle all Customer calls and interactions in a professional manner to enhance Brady’s reputation for support

Requirements

Graduate with a numerate degree ideally in finance, business, economics, computer science, engineering, mathematics or other sciences, or equivalent experience
Nice to have: Understanding of Finance, Energy Risk or commodities markets

Skills

SQL queries ticketing systems such as JIRA Microsoft Teams Webex

Resident Service Engineer

Packsize · Posted Nov 10, 2026

Open

Bethlehem, Pennsylvania, United States +1 more
On-site
Full-time
$33–$35 per hour

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Install, configure and maintain Packsize equipment solutions at customer facilities, provide training and support, and perform routine maintenance and emergency services.

Locations (2)

Bethlehem, Pennsylvania, United States
Pennsylvania, United States

Compensation

The Hourly Rate for this role is $33 to $35 an hour.

Responsibilities

Scheduling tasks at a customer’s job sites
Troubleshooting issues using technical drawings and documentation
Work cross-functionally with R&D, Software and Quality Engineering teams
Performing routine maintenance and emergency services
Analyze customer KPIs to identify machine performance issues

Requirements

Associates Degree
Vocational Training
Bachelor's Degree in a related area
Nice to have: Bachelor's Degree

Skills

Consultant Technique H/F

Orange S.A. · Posted Nov 9, 2026

Open

Paris, Île-de-France, France
Hybrid
Full-time · Mid

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Technical Consultant responsible for handling client tickets, incident analysis, deployment management, and documentation for healthcare solutions.

Responsibilities

Prendre en charge les tickets des demandes clients, assurer leur traitement jusqu’à la résolution.
Effectuer des connexions sur les sites clients et reproduire les situations sur les environnements de qualification.
Analyser les incidents ou demandes et proposer des solutions adaptées.
Participer à des réunions avec les clients et les tiers éditeurs pour clarifier les demandes et suivre leur traitement.
Escalader et suivre les demandes (bugs, évolutions) auprès de l’équipe édition.

Requirements

Nice to have: Respect de la confidentialité
Nice to have: Curiosité et envie d’apprendre

Skills

OSX platforms Windows platforms Réseaux Maîtrise de l’expression écrite et orale Maîtrise des outils informatiques et bureautiques

Device Support Analyst

Device Support Analyst

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Customer Technical Support

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Resident Service Engineer

Locations (2)

Compensation

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Consultant Technique H/F

Responsibilities

Requirements

Skills

Benefits

Benefits

Windows platforms jobs

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Skills

Compensation

Responsibilities

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Skills

Locations (2)

Compensation

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Skills

Responsibilities

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Skills

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