Workforce allocation jobs

Night Shift Outbound Supervisor

JD.com · Posted Nov 10, 2026

Lead and oversee the night-shift Outbound operation, including integrated picking and packing, sorting, staging, loading and dispatch readiness.
Plan workload and allocate labour according to volume, backlog, staffing levels and multiple daily cut-off times.
Maintain visibility of each active dispatch wave and prioritise work to protect the most urgent customer and carrier deadlines.
Monitor productivity, order completion, backlog, quality and dispatch performance; adjust resource allocation and operational priorities where required.
Manage outbound exceptions, including short picks, missing or damaged stock, mis-sorts, incorrect orders, packing errors, label issues, system issues and late-dispatch risks.