Lead the development, training and day-to-day operations of the National CAT Response Team to ensure optimal response to catastrophe events and maintain excellent customer service expectations.
Locations (12)
Winnipeg, Manitoba, Canada
Wawanesa, Manitoba, Canada
Vancouver, British Columbia, Canada
Calgary, Alberta, Canada
Edmonton, Alberta, Canada
Lethbridge, Alberta, Canada
Show all 12 locations
Toronto, Ontario, Canada
Kitchener, Ontario, Canada
Ottawa, Ontario, Canada
Montreal, Quebec, Canada
Moncton, New Brunswick, Canada
Dartmouth, Nova Scotia, Canada
Compensation
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $105,000 Candidates with salary expectations outside of the range are still encouraged to apply.
Responsibilities
Organize the response to CAT events.
Build and maintain relationships with the National CAT Team and branch operations.
Support CAT team by providing technical and operational assistance.
Ensure adjuster productivity and quality.
Conduct compliance reviews to ensure adherence to claim department processes and procedures.
Requirements
Diploma/Degree in Business Administration or equivalent combination of education and experience.
Diriger le développement, la formation et les activités quotidiennes de l’Équipe nationale d’intervention CAT afin d’assurer une réponse optimale aux événements catastrophiques (CAT) et de maintenir des normes élevées en matière de service à la clientèle.
Adjudicate catastrophe claims, support customers, negotiate settlements, and collaborate with internal and external partners to ensure timely resolution of residential and auto catastrophe claims.
Compensation
$58,800 - $83,000 CAD
Responsibilities
Investigate, negotiate and settle both Residential and Auto Catastrophe claims
Support customer claims from start to finish: open new claims, set up appraisals, assign contractors, generate financial transactions and finalize settlements
Review inspection reports and estimates to ensure damages are related to the loss
Follow up with customers on the status of the claim
Adjust claims quickly and accurately in accordance with policy coverage
Requirements
Nice to have: multiple lines of claims insurance
Nice to have: Chartered Insurance Professional (CIP) designation
Claims Advisor in the Catastrophe Claims Team, adjudicating residential and auto catastrophe claims and supporting customers through the claims process.
Compensation
$58,800 - $83,000 CAD
Responsibilities
Investigate, negotiate and settle residential and auto catastrophe claims
Support customer claims from start to finish: open new claims, set up appraisals, assign contractors, generate financial transactions and finalize settlements
Review inspection reports and estimates to ensure damages are related to the loss
Follow up with customers on claim status and provide ongoing support
Adjust claims quickly and accurately in accordance with policy coverage
Requirements
Bachelor's degree or equivalent
Nice to have: Chartered Insurance Professional (CIP) designation
Nice to have: Provincial claims licensing
Nice to have: Bilingual (English and French)
Nice to have: Experience with multiple lines of claims insurance
Claims Advisor in the Catastrophe Claims Department adjudicating residential and auto catastrophe claims and supporting customers through the claims process.
Compensation
$56,400 - $79,700 CAD
Responsibilities
Investigate, negotiate and settle both Residential and Auto Catastrophe claims
Support customer claims from start to finish: open new claims, set up appraisals, assign contractors, generate financial transactions and finalize settlements in a timely manner
Review inspection reports and estimates to make sure damages are related to the loss; determine when additional inspection is needed
Follow up with customers on the status of the claim; provide ongoing feedback and support regarding cause of loss and completion of repairs
When applicable, adjust claims quickly and accurately in accordance with policy coverage to exceed customer expectations
Requirements
Nice to have: two or more years of claims adjusting experience
Nice to have: experience with multiple lines of claims insurance
Analyze information gathered, interpret insurance policy wordings, determine coverage and assess damage
Compensation
Salary range (but not limited to):
69,200 - 84,600
Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
7.5%
Responsibilities
Analyze information gathered, interpret insurance policy wordings, determine coverage and assess damage
Develop an action plan to ensure all aspects of the claim are addressed
Manage all financial components for the claim, including setting reserves and ensuring prompt and equitable settlements in line with Intact's policies and standards
Provide clear and concise information and direction to vendors
Work with experts including appraisers, engineers, and others to help drive progress throughout the claim
Investigate and confirm facts of loss for complex homeowner claims, determine coverage, negotiate settlements, and create estimates of damages.
Compensation
Base compensation offered for this role is:
Field Adjuster Cons I: $53,500 – $86,400
Field Adjuster Cons II: $56,000 – $93,250
Field Adjuster Sr Cons I & II: $65,600 – $111,550
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.
Responsibilities
Investigate and confirm facts of loss for complex homeowner claims
Determine coverage and damages
Negotiate settlements and make payments
Create comprehensive estimates of damages
Interpret regulatory compliance and fair claims practices
Kin is seeking a Claims Adjuster with first-party property claims experience to join their growing team. Remote-first role.
Compensation
Competitive salary and company equity through Restricted Stock Units (RSUs)
Responsibilities
Examining and appropriately interpreting insureds’ policies, forms in force, and other records to determine coverage and extent of company’s liability
Keeping active communication with customers throughout the Claims process
Drafting, approving, and adjusting estimates of damage and loss amounts
Using varying methods of investigation, including taking recorded statements, consulting with police, inspecting property damage, and reviewing documentation
Partner with field appraisers to manage home estimates/repairs
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