Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
Responsibilities
Deliver style advice and five-star service
Drive sales
Help customers discover on-trend and fashionable products
Utilise digital tools like the Sparks App and in-store devices
Maintain high standards of efficiency and accuracy
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
Responsibilities
Deliver style advice and five-star service
Drive sales
Serve customers and sell latest fashion items
Utilise digital tools such as the Sparks App and in-store devices
Keep standards high while balancing speed and accuracy
Ensure tiptop product knowledge and understanding of our brand at all times, consistently provide helpful and informed service, process orders, recommend up-sell products, and maintain the Loaf brand standard.
Responsibilities
Ensure tiptop product knowledge and understanding of our brand at all times
Consistently provide helpful and informed service with confidence and clarity
Process orders on our systems, providing delivery, 'will it fit' and lead time advice
Recommending "up-sell" products
Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines
Engage walk‑in customers at 3C HUB retail outlets to promote Flexi MFB’s mobile installment financing product and guide them through onboarding and application.
Locations (6)
Rumuokwuta, Rivers, Nigeria
Garrison, Rivers, Nigeria
Abuloma, Rivers, Nigeria
Artillery, Rivers, Nigeria
Rumuomasi, Rivers, Nigeria
Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
Assist customers with onboarding, application submission, and required documentation.
Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
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