Guest Environment Expert responsible for maintaining appearance and cleanliness of the hotel, delivering guest requests, and ensuring a safe, professional environment.
Responsibilities
Maintain cleanliness and appearance of hotel rooms and public spaces
Deliver guest requests and support guest experience
Move, lift, carry, push, pull, and place objects weighing up to 50 pounds
Follow company policies and procedures
Maintain confidentiality and professional appearance
Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Guest Service Expert responsible for delivering food and beverage services, setting tables, communicating with kitchen, serving guests, and maintaining clean work areas.
Responsibilities
Deliver a wide range of services to ensure guests enjoy their meal
Set tables, communicate with kitchen, interact and serve guests
Clean work areas and supplies
Manage the menu by reading and visually verifying information
Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance
Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel, ensuring a memorable and unique guest experience.
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis, ensuring efficient check-in/check-out processes and maximizing financial performance.
Responsibilities
Supervises and manages employees
Manages day-to-day operations
Handles complaints, settling disputes, and resolving grievances
Implements the customer recognition/service program
Ensures compliance with all Front Office policies, standards and procedures
Requirements
High school diploma or GED
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
Responsibilities
Setting tables
Assisting the kitchen
Cleaning work areas and replenishing supplies
Requirements
High school diploma or G.E.D. equivalent
Nice to have: Food and beverage environment experience
Guest Service Support Expert provides support to ensure food and beverage operations run smoothly, including setting tables, assisting kitchen, cleaning work areas, and replenishing supplies.
Responsibilities
Deliver a wide range of services to support food and beverage operations
Set tables, assist kitchen, clean work areas, replenish supplies
Manage menu and verify information
Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects up to 25 pounds unaided or 50 pounds with assistance
Requirements
High school diploma or G.E.D. equivalent
Nice to have: Previous experience in a food and beverage environment
GSA - F&B ServiceNewMarriott · Pune, India