Customer obsession jobs

Regional Manager - Coles Supermarkets

Coles Supermarkets Australia Pty · Posted Nov 11, 2026

Open

Brisbane, Queensland, Australia
On-site
Full-time · Manager

Apply with Referso

Regional Manager - Coles Supermarkets

Coles Supermarkets Australia Pty · Posted Nov 11, 2026

Open

Brisbane, Queensland, Australia
On-site
Full-time · Manager

Apply with Referso

Product Manager (Personal Shopper Ecosystem)

takealot.com · Posted Nov 13, 2026

Open

Cape Town, Western Cape, South Africa
Hybrid
Full-time · Manager
5+ years

Apply with RefersoAI Apply on careers page

Own the product roadmap and delivery architecture for a programme that's central to the group's emerging-market and financial inclusion strategy, managing the full Personal Shopper ecosystem from onboarding to performance management.

Compensation

We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs.

Responsibilities

Build the product roadmap
Champion the Personal Shopper experience
Establish and manage technical partnerships
Design a clean data strategy
Identify and eliminate manual, non-scalable processes

Requirements

Bachelor's degree or Advanced Diploma in a relevant field
Nice to have: SQL
Nice to have: Experience with mobile applications
Nice to have: Experience with CRM platforms
Nice to have: Experience with analytics tools

Skills

Systems thinking Customer obsession Execution focus Ambiguity tolerance Problem solver Data-driven

Product Manager, Messaging

Hightouch · Posted Nov 12, 2026

Open

Remote, North America
Remote
Full-time · Senior

Apply with RefersoAI Apply on careers page

This is a senior, hands-on role accountable for revenue goals and go-to-market success, leading across Engineering and Design workstreams, and presenting frequently to customers and executives.

Responsibilities

Launching web as a channel: landing pages with forms, surveys, and preference management on custom domains, plus web push across all major browsers
Building contact policies that balance per-customer message volume with campaign priorities, from frequency caps by audience and content category to prioritization that reserves capacity for the sends that matter most
Making Hightouch work for the largest enterprise senders, with multi-business-unit support and approval workflows that keep campaigns moving from draft to launch
Deepening channels, from SMS, RCS, and WhatsApp to a mobile SDK and headless in-app experience that sets us apart
Connecting anonymous and known users in real time, so messages reach the right person the moment they identify themselves

Requirements

Nice to have: Messaging channels experience
Nice to have: Mobile SDK experience
Nice to have: Customer engagement platforms experience
Nice to have: Experimentation experience
Nice to have: Onsite personalization products experience

Skills

Systems thinker

Duty Manager - Coles Supermarkets - Burwood East

Coles Supermarkets Australia Pty · Posted Nov 11, 2026

Open

Burwood East, Victoria, Australia
Full-time

Apply with RefersoAI Apply on careers page

Lead and manage store operations during evening and night trade, ensuring customer service, visual merchandising, safety, compliance and stock management standards are met.

Responsibilities

Lead, coach and develop team to meet sales targets and cost control
Ensure visual merchandising, safety, compliance and stock management standards are met
Drive a one team culture celebrating success and prioritising health, safety and wellbeing

Skills

Direct leadership experience Fast-paced environment experience Customer obsession Team culture leadership

Benefits

5% discount on Supermarket and Liquor purchases
10% double discount periods
Novated car leases
Share plan for pre-tax salary sacrifice
Paid parental leave

See full job description

Night Trading Manager

Coles Supermarkets Australia Pty · Posted Oct 1, 2026

Open

Forrestfield, Western Australia, Australia
Full-time · Manager

Apply with RefersoAI Apply on careers page

Lead and manage store operations during evening and night trade, ensuring customer service, visual merchandising, safety, compliance and stock management standards are met.

Responsibilities

Guide team members and allocate tasks
Provide support and direction to achieve sales targets, cost control and rostering requirements
Ensure visual merchandising, safety, compliance and stock management standards are met
Drive a one team culture that prioritises health, safety and wellbeing

Skills

Fast-paced environment experience Direct leadership experience Coaching and developing team Customer obsession Team culture leadership

Benefits

5% discount on supermarket and liquor purchases
Double discount periods
Novated car leases
Share plan for team members
Paid parental leave

See full job description

CX Program Manager

Uber · Posted Nov 9, 2026

Open

Mexico

Apply with RefersoAI Apply on careers page

Lead cross‑functional initiatives to improve customer experience for Uber Delivery Business.

Responsibilities

Work closely with Community Operations, Operations, Product and Global CommOps teams to build a customer‑centric culture
Identify and prioritize regional customer pain points and opportunities
Design support strategy, ticket resolution guidelines, knowledge base, and improvement plans
Analyze data to drive product, support, and operational improvements
Manage and lead complex cross‑functional initiatives

Requirements

Nice to have: SQL
Nice to have: Six Sigma
Nice to have: Change Management
Nice to have: Remote or international team experience

Skills

Project management Program management Stakeholder management Strategic thinking Problem solving Communication Execution Customer obsession Fluent in English and Spanish SQL

See full job description

Senior Account Manager - Enterprise

Greenly · Posted Nov 3, 2026

Open

Paris, Île-de-France, France +1 more
Full-time · Senior
€70K–€80K per year
5–10 years

Apply with RefersoAI Apply on careers page

Build strong relationships with enterprise customers and prospects, develop sales reports, and manage client relationships to drive retention and upsell.

Locations (2)

Paris, Île-de-France, France
London, England, United Kingdom

Compensation

A renumeration of 70k€ - 80k€ per year (full package)

Responsibilities

Communicate with customers to understand their needs and help them through email/phone calls
Build and develop relationships with customers and potential new customers based on trust and respect
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Liaise between the customer and internal teams
Resolve complaints and prevent additional issues by improving processes

Skills

account management sales

AWS Cloud Product Manager, Vice President

State Street · Posted Nov 3, 2026

Open

Quincy, Massachusetts, United States
Vp
$120K–$218K per year
15+ years

Apply with RefersoAI Apply on careers page

Lead the vision and strategy for State Street’s enterprise AWS cloud platform, driving product-centric transformation and aligning with enterprise platform strategy.

Compensation

Salary Range: $120,000 - $217,500 Annual

Responsibilities

Define and own the long-term product vision and multi-year roadmap for the AWS cloud platform
Lead the evolution toward a product-centric model through incremental, well-sequenced changes that maintain delivery stability
Build strong, trust-based partnerships with platform engineering teams to co-create the product operating model
Demonstrate patience and pragmatism in balancing transformation goals with current organizational maturity
Enable teams to adopt product practices at a sustainable pace, including roadmaps, backlogs, and customer feedback loops

Requirements

Bachelor’s Degree or equivalent (CS, CE, CIS, IS, MIS, or engineering discipline)

Skills

Strong Product management experience owning platform products Proven experience leading platform as a product transformation with preferred expertise in Cloud platforms