Managing the customer service functions, including cash, cashiers and merchandising.
Responsibilities
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Ensures store employees present proper image to the public in accordance with Uniform Policy
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction.
Compensation
Hiring Range / Échelle salariale à l’embauche : $22.00 - $25.00 / 22,00$ - 25,00$ (per hour / de l’heure)
Responsibilities
Leads by example and ensures that Post Office staff demonstrate our CORE Values
Interviews and recommends final candidates for hiring
Ensures Post Office cashiers complies with all Store Standards
Trains employees in job functions and provides on-going coaching and instructions
Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM
Managing the customer service functions, including cash, cashiers and merchandising.
Compensation
Hiring Range / Échelle salariale à l’embauche: $18.60 - $21.00 / 18,60$ - 21,00$ (per hour / de l’heure)
Responsibilities
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Ensures store employees present proper image to the public in accordance with Uniform Policy
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Ensures store employees present proper image to the public in accordance with Uniform Policy
Manage customer service functions, including cash, cashiers and merchandising, ensuring compliance with store policies and providing guidance to staff.