Support functions related to patient reception, scheduling and financial pre‑clearance to ensure patient satisfaction and reimbursement.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $28.17 - $29.90 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Responsibilities
Schedule, pre‑register and verify patient demographics and insurance
Answer phones and schedule appointments
Contact patients to confirm appointments
Check in patients and complete registration
Collect co‑pay and provide receipts
Requirements
High School or GED
Associate's degree
Nice to have: experience in medical office setting
Nice to have: computer system for physician scheduling
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $19.02 - $28.53 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Responsibilities
Schedules patient FPA appointments and updates practice management system.
Collects patient demographics and insurance information and enters into practice management system.
Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed.
May schedule patients appointments for tests or consults.
May initiate reminder calls for next days appointments.
Assist the orthodontist and clinical team in patient care, orthodontic procedures, instrument management, and patient education.
Responsibilities
Assist the orthodontist during treatments, including placing and removing braces, taking impressions, adjusting wires, and applying/removing elastics and other orthodontic appliances
Ensure patient comfort and respond to patient needs throughout procedures
Prepare patients for orthodontic treatments, explaining procedures and addressing questions or concerns
Ensure patients are properly positioned, and instruments and materials are readily available to support efficient treatment
Sterilize and prepare instruments, equipment, and materials in compliance with infection control protocols
Requirements
High school diploma or equivalent
Completion of an accredited orthodontic assisting program (preferred)
Responsible for scheduling appointments, consults and follow-up appointments for patients, entering patient demographics and insurance information into the practice management system, verifying insurance coverage, and performing related duties.
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.2905 - $25.9354 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Responsibilities
Schedules patient FPA appointments and updates practice management system.
Collects patient demographics and insurance information and enters into practice management system.
Verifies patient insurance coverage prior to patient appointment and advised patient of any insurance referrals or authorizations needed.
May schedule patient appointments for tests or consults.
May initiate reminder calls for next days appointments.
Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
Schedule appointments that result in each healthcare provider having a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
Requirements
High School Diploma or general education degree (GED)
Nice to have: Prior course work or on-the-job training in the fields of dentistry, insurance, or business
Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
Schedule appointments that result in each healthcare provider having a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
Requirements
High School Diploma
GED
Nice to have: Prior coursework or on-the-job training in dentistry
The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient work flow and patient care.
Compensation
$19.78 - $24.72
Responsibilities
Answering, screening, and routing of phone calls
Assess telephone calls for urgency and refer urgent medical queries to physician or nurse
Maintain clean and organized reception area
Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes
Verify patient demographics, insurance information, and obtain patient signatures
Requirements
High School diploma/GED
Nice to have: Graduate of an accredited Medical Office Administration program
Nice to have: 6 months experience working as a Medical Receptionist in a high volume physician practice
Nice to have: 1 year of clerical experience
Nice to have: Proficient in using an EMR and a practice management system
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