Lead customer support operations, manage operational processes, and lead a team dedicated to delivering timely and professional support to customers, while supporting sales and quotation activities across Central and Eastern Europe.
Responsibilities
Plan, organize, monitor, and continuously improve customer support activities and workflows
Ensure timely, accurate, and professional handling of customer requests and inquiries
Monitor service quality, operational efficiency, and workload distribution across the team
Ensure business continuity through effective resource planning and backup arrangements
Drive compliance with company policies, procedures, and operational standards
Support the assigned Sales organization and customers during the proposal process, serving as a key technical resource and preparing technical descriptions, costs, and final documentation.
Responsibilities
Managing operational order processing for the product business
Taking end-to-end project and order responsibility for all product business orders
Preparing and supporting technical and commercial quotations
Supporting FES throughout the quotation phase on technical and commercial matters
Supporting the software team by providing first-level customer support
Requirements
Bachelor's or Master's degree in Electrical Engineering, Automation Engineering, Mechatronics, Industrial Engineering, or a comparable technical discipline
Support the assigned Sales organization and customers during the proposal process, serving as a key technical resource by preparing technical descriptions, determining costs, and preparing final documentation.
Responsibilities
Managing operational order processing for the product business, including ordering standard products from factories and procuring additional materials.
Taking end-to-end project and order responsibility for all product business orders, including schedule management, preparation of invoice documentation.
Coordinating deliveries and timelines with factories and customers, including local transport arrangements.
Preparing and supporting technical and commercial quotations, including product selection, sizing, and cost calculations, while ensuring accuracy in solution design, pricing, and commercial conditions.
Supporting FES throughout the quotation phase on technical and commercial matters, maintaining direct customer contact, and participating in customer meetings.
Requirements
Bachelor's or Master's degree in Electrical Engineering
Bachelor's or Master's degree in Automation Engineering
Bachelor's or Master's degree in Mechatronics
Bachelor's or Master's degree in Industrial Engineering
Sales Engineer responsible for UAE data center projects, managing the full sales cycle from design to order closure.
Responsibilities
Maintain an up-to-date overview of all relevant UAE data center projects and the status of each opportunity.
Track each project’s stage, cooling concept, key stakeholders, decision makers, competitors, next actions, value, and expected award timing.
Identify opportunities early and manage them from design and specification through tender, negotiation, and order closure.
Build strong relationships with decision makers and technical influencers across developers, operators, consultants, EPC contractors, MEP contractors, OEMs, and cooling specialists.
Understand project cooling requirements in detail, including system architecture, temperatures, pressures, water quality, pipe sizing, installation constraints, and specifications.
Requirements
Degree in mechanical, electromechanical, or a relevant engineering discipline
Support customer retention, revenue growth, and sales productivity by managing renewal quotations and providing sales and operational support throughout the deal lifecycle.
Compensation
The target salary range for this position is 56,950 - 84,700 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package.
Responsibilities
Prepare accurate, timely, and competitive renewal and sales quotations for customers and partners
Collaborate closely with Renewal Specialists to support deal progression, customer retention, and revenue goals
Analyze pricing, discount structures, and commercial terms to create competitive offers aligned with business policies and objectives
Review and validate product configurations, support contracts, entitlement information, and other quote inputs for accuracy and completeness
Provide comprehensive deal support, including opportunity identification, quote creation and revision, approval coordination, and order readiness
Requirements
Bachelor’s degree preferred
Nice to have: Experience supporting customer-facing sales teams
Nice to have: Experience supporting channel partners or distributors
Inside Sales Representative Intern supporting the Account Management team, managing a portfolio of smaller partner accounts, and driving revenue growth through quotation, order, and escalation processes.
Responsibilities
Provide proactive commercial and operational support to the Account Management team
Manage a portfolio of smaller partner accounts across Northern Europe
Create and manage quotations and proposals for BMS solutions
Track and follow up on quotes to maximize conversion rates
Maintain accurate opportunity data in Salesforce
Requirements
Bachelor's degree in Industrial Engineering, Business Administration, Electrical or Electronic Engineering
Nice to have: Knowledge of technical documentation
Nice to have: Interest in building energy management systems
Lead sales efforts in a defined territory, building relationships with mechanical contractors, engineers, and project owners to drive revenue for Victaulic’s pipe joining solutions.
Compensation
Competitive compensation with performance-based incentives
Responsibilities
Learn Victaulic’s full product line and understand how our solutions help customers complete projects on time and within budget.
Master grooved mechanical pipe joining methods as well as competitive methods (welding, flanging) to confidently overcome customer objections.
Understand construction cycles; identify and follow major construction, expansion, or retrofit projects; and stay current on market trends and competitor activity.
Integrate into local trade organizations and professional associations to become a recognized part of the industry within your territory.
Partner with your Regional Sales Manager to develop a business plan including opportunity mapping, sales goals, product promotion plans, and strategies to maximize sales potential.
Sales Support SpecialistNewAbb · Wiener Neudorf, Austria
Sales Support SpecialistNewABB · Wiener Neudorf, Austria
Renewal Support SpecialistNewNetApp, Inc. · Research Triangle Park, US
Outdoor Sales EngineerNOK Human Capital · Obour City, Egypt