As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations.
Responsibilities
Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
Engage with consumers to understand needs and preferences
Demonstrate and explain merchandise
Maintain store standards for visual merchandising, cleanliness, and safety
Retrieve merchandise from the sales floor, stock room, or other inventory locations
Provide client experience support in a retail market setting, handling inquiries, transactions, and inventory while ensuring a positive client journey.
Responsibilities
Greet and welcome clients with a friendly and approachable demeanor
Handle phone calls and emails with impeccable client service
Actively listen to clients' inquiries, concerns, and feedback, providing accurate and helpful information about products, incentives, and policies
Maintain an organized and visually appealing market environment by arranging items, restocking shelves, and ensuring product displays are attractive and well-maintained
Address and resolve client complaints or issues professionally, escalating to management when necessary
Requirements
Nice to have: Previous experience in retail or client service
Support the Store Manager in executing roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.
Compensation
The IL base pay range for this position is from $17.30 to $21.63. Salary will be based on prior experience related to the skills required for this position.
Responsibilities
Assist in building a high-performing team that represents our Newell Brand Values.
Support the recruitment, hiring, development, inspiration, and retention of top talent.
Help meet and maintain staffing goals, including seasonal staffing within hiring timelines.
Ensure effective onboarding and ongoing development of team members.
Recognize and address positive and negative HR-related situations through performance management.
Provide exceptional customer service, maintain store standards, operate POS systems, and support store profitability as a brand ambassador for Columbia Sportswear.
Responsibilities
Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability
Engage with consumers to understand their needs and preferences
Maintain store standards for visual merchandising, cleanliness, and safety
Retrieve merchandise from the sales floor, stock room, or other inventory locations
Perform all required cash register transactions efficiently and accurately
The Supervisor plays a key role in supporting the store’s leadership team, driving customer experience, coaching associates, and ensuring operational excellence across engagement, merchandising, and store standards.
Compensation
Hiring Range: $21.40 - $28.80 USD per hour. Incentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential.
Responsibilities
Deliver a high level of personalized customer engagement through genuine interactions.
Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators
Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions
Coach and develop associates to deliver high levels of customer engagement and meet productivity goals
Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation
Provide consistently high standards of customer experience, manage sales KPIs, and ensure store profitability while handling payroll and merchandise.
Compensation
$18.00 - $21.00 + Bonus + Benefits
Responsibilities
Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
Manage payroll control to maintain a highly profitable location while providing the highest levels of service to customers
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
Handle and process incoming and outgoing merchandise
As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences.
Compensation
Assistant Manager pay range: $20.38 - $24.50 per hour with bonus opportunities in addition to store KPIs are met. Supervisor pay range: $19.00 - $19.00 per hour.
Responsibilities
Recruit, train, and develop a motivated team.
Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
Oversee daily operations including inventory management, visual merchandising, and store maintenance.
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