Software/hardware compatibility jobs

Customer Technical Advocate

Nokia Global Career Site · Posted Nov 6, 2026

Open

Remote, Portugal
Remote
Full-time · Mid

Apply with Referso

Customer Technical Advocate

Nokia Global Career Site · Posted Nov 6, 2026

Open

Remote, Portugal
Remote
Full-time · Mid

Apply with Referso

Client Support Specialist - API

Intercontinental Exchange Holdings, Inc. · Posted Nov 5, 2026

Open

Jacksonville, Florida, United States
3+ years

Apply with RefersoAI Apply on careers page

Provide front‑line technical support for ICE Mortgage Technology products and platform technologies, resolving client issues and ensuring service level attainment.

Responsibilities

Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions
Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned
Drive service level attainment to departmental standards
Strive for first‑call resolution while maintaining appropriate technical escalation rates
Recognize and respond to systemic customer‑impacting problems

Requirements

Bachelor's degree or equivalent

Skills

Microsoft Windows Microsoft Office REST APIs SQL Server Relational Databases SaaS browser‑based applications JavaScript

Client Support Specialist - Technical

Intercontinental Exchange Holdings, Inc. · Posted Nov 4, 2026

Open

Jacksonville, Florida, United States
Mid
3+ years

Apply with RefersoAI Apply on careers page

Provide technical support to clients using ICE Mortgage Technology software solutions, troubleshooting software, hardware, networking, and SaaS-related issues.

Responsibilities

Provide technical support and guidance to clients using ICE Mortgage Technology products.
Resolve customer issues promptly, focusing on first-call resolution and service-level attainment.
Manage and prioritize support cases while maintaining accurate documentation in the CRM system.
Identify recurring customer-impacting issues and escalated or communicate them appropriately.
Utilize knowledge bases, troubleshooting tools, and available resources to drive issue resolution.

Skills

technical support SaaS environments Adobe Acrobat Microsoft Office Windows Desktop Windows Registry PC hardware troubleshooting software/hardware compatibility

Client Support Specialist - Technical

Intercontinental Exchange Holdings, Inc. · Posted Nov 4, 2026

Open

Jacksonville, Florida, United States
3+ years

Apply with RefersoAI Apply on careers page

This role provides technical support to clients using ICE Mortgage Technology software solutions, helping them resolve issues efficiently while delivering a high level of customer service.

Responsibilities

Provide technical support and guidance to clients using ICE Mortgage Technology products.
Resolve customer issues promptly, with a strong focus on first-call resolution and service-level attainment.
Manage and prioritize support cases while maintaining accurate documentation in the CRM system.
Identify recurring customer-impacting issues and escalate or communicate them appropriately.
Utilize knowledge bases, troubleshooting tools, and available resources to drive issue resolution.

Requirements

Bachelor's degree

Skills

technical support SaaS environments Adobe Acrobat Microsoft Office Windows Desktop Windows Registry PC hardware troubleshooting

Software/hardware compatibility jobs

Responsibilities

Requirements

Skills

Benefits

Responsibilities

Requirements

Skills

Responsibilities

Skills

Responsibilities

Requirements

Skills