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1–2 jobs· newest first

Online Order Representative
Talentoma · Remote, US
$4K–$5KRemote · Full-time
Social Media Support Agent
Talentoma · Remote, US
$4K–$6KRemote · Temporary · Entry

+10K new in the last hour

T

Online Order Representative

Talentoma · Posted Nov 8, 2026

Remote, United States
Remote
Full-time
$4K–$5K per month
0+ years

Apply with RefersoAI Apply on careers page

When customers ask about online orders, this role makes sure they receive clear answers and understand what happens next.

Compensation

Monthly Pay: $3,533 - $4,962 USD per month

Responsibilities

Receive customer emails and service tickets through a Support platform such as Freshdesk, identifying the order question and reviewing previous replies before responding.
Check order numbers, item details, shipping addresses already provided, and current order status in an Ecommerce platform such as BigCommerce before explaining available next steps.
Record customer questions, verified order details, actions taken, and promised follow-up in a CRM such as HubSpot so other representatives can continue the conversation accurately.
Explain product information, order confirmation messages, available cancellation options, and delivery estimates using approved guidance and language customers can easily understand.
Review delivery progress using a Shipment tracking platform such as AfterShip, distinguishing estimated arrival information from confirmed carrier updates when answering customers.

Requirements

High school diploma or equivalent.
Nice to have: related experience answering online order questions
Nice to have: supporting ecommerce customers

Skills

email support platform Freshdesk ecommerce platform BigCommerce CRM HubSpot shipment tracking AfterShip returns platform Loop Returns checkout order confirmations delivery tracking cancellations returns

Benefits

Health coverage
Paid leave
401(k)
Maternity leave
Stipends

See full job description

T

Social Media Support Agent

Talentoma · Posted Nov 6, 2026

Remote, United States
Remote
Temporary · Entry
$4K–$6K per month
0+ years

Apply with RefersoAI Apply on careers page

Handles social media support, responding to customer messages, emails, and public comments, ensuring accurate and courteous communication.

Compensation

Monthly Pay: $3,868 - $5,777 USD per month

Responsibilities

Review incoming social messages, comments, and email tickets
Monitor assigned channels via Hootsuite
Check approved product and service information
Handle conversations through Freshdesk
Review customer interaction history in HubSpot

Requirements

High school diploma or equivalent
Nice to have: Experience answering customer messages
Nice to have: Handling online communities
Nice to have: Service inquiries

Skills

Social media management platform Support platform CRM Customer service Communication Hootsuite Freshdesk

Benefits

Health coverage
Paid leave
401(k)
Bonus opportunities
Stipends

See full job description