- Remote, India
- Remote
- Entry
Provide first‑level support for Windows endpoint incidents and service requests, perform basic checks, and manage incident logging and escalation in a 24x7 production environment.
Responsibilities
- Provide first‑level support for Windows endpoint incidents and service requests
- Perform basic checks on device health, availability, connectivity and configuration
- Support routine device enrollment and provisioning activities
- Perform initial checks for Intune/SCCM policy synchronization and device compliance issues
- Assist with Windows Autopilot enrollment and device lifecycle activities
Requirements
- Nice to have: PowerShell
- Nice to have: Windows Autopilot
- Nice to have: Microsoft Entra ID
- Nice to have: application deployment
- Nice to have: patch management