The Assistant Talent Development Manager assists in analyzing and prioritizing training needs, supporting brand standards checks, managing training plans, and overseeing associate relations within Rosewood Doha.
Locations (3)
Doha, Baladiyat ad Dawhah, Qatar
Lusail, Al Daayen, Qatar
The Pearl, Qatar
Responsibilities
Assist in analyzing and prioritizing training needs using market metrics, quality standards, feedback reports, and surveys.
Conduct regular Forbes/Rosewood Brand Standards/LQA spot checks within operational departments.
Conduct Individual Training Plan (ITP) checks for associates on probation.
Establish relationships and assist with departmental training coordinators and trainers to achieve objectives.
Support the development and distribution of monthly and yearly training calendars.
Lead the Learning & Development function, overseeing training operations, driving excellence, partnering with business stakeholders, managing client-specific programs, and developing training teams.
Responsibilities
Lead Training Operations
Drive Training Excellence
Partner with the Business
Manage Client-Specific Programs
Lead & Develop Teams
Requirements
Bachelor's degree in any field
Nice to have: financial services or banking programs
Lead the Learning & Development function, overseeing training operations, program development, delivery, and evaluation to drive operational excellence.
Responsibilities
Lead Training Operations
Drive Training Excellence
Partner with the Business
Manage Client-Specific Programs
Lead & Develop Teams
Requirements
Bachelor's degree in any field
Nice to have: experience handling financial services or banking programs
Deliver hands on 1:1 and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution
Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed
Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements
Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management
Drive consistent, real-world adoption of the sales operating rhythm and sales playbook by embedding it into coaching activities and leadership cadences
Lead the development and implementation of training programs supporting Aecon Nuclear’s governance framework and operational excellence initiatives.
Responsibilities
Lead workforce readiness activities for new management system programs
Develop implementation training strategies
Partner with program owners to identify learning requirements
Translate governance requirements into role-based learning objectives
Support enterprise change adoption
Requirements
Bachelor's degree in Education, Organizational Development, Engineering, Business Administration, Nuclear Technology, Technical Training or related discipline
Design, develop and deliver high‑quality learning solutions that build colleague capability and improve customer outcomes across internal and BPO contact centre operations.
Compensation
Competitive salary plus benefits.
Responsibilities
Own and continuously improve new hire curricula and ongoing learning across Customer Service
Design engaging learning solutions across classroom, virtual and digital formats, including knowledge checks and supporting materials
Translate complex processes, system changes and business requirements into clear and practical learning content
Deliver training to new and existing colleagues across internal and BPO operations
Lead Train the Trainer activity, ensuring consistent delivery and capability across locations and partners
Requirements
Nice to have: contact centre experience
Nice to have: business transformation change colleague readiness
Nice to have: BPO multi‑site operations
Nice to have: new hire accreditation nesting speed‑to‑competence measurement
Nice to have: digital learning tools Learning Management Systems
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