- Stoke-on-Trent, England, United Kingdom
- On-site
- Full-time · Mid
- £29K–£35K per year
Experienced Service Advisor to join the Aftersales Team on site
Compensation
Salary: OTE up to £35,000 (uncapped) with basic of £29,000 per annum
Responsibilities
- Booking MOTs, services and other repair work for customers
- Advising customers about warranty cover and upselling additional parts / accessories
- Liaising with the full Aftersales department to organise and schedule appointments
- Managing a high-volume of customers daily as well as telephone calls and online booking queries
- Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
Requirements
- Nice to have: knowledge of other dealer systems