The primary builder of the Atlassian stack (Jira, Confluence, and Jira Product Discovery) to create a seamless "Discovery-to-Delivery" pipeline for introducing new products into the market.
Responsibilities
Build & Configure Jira Software, JPD, and Confluence Cloud/Data Center instances
Manage user provisioning, global permissions, and security groups
Integrate the Atlassian suite with external engineering tools, PLM systems, and ERP platforms
Map physical product development processes into existing digital workflows
Build & maintain Jira processes for Marketing and Creative teams
Own, build, and continuously improve the systems Econolite's Technical Support organization runs on, including Jira Service Management, CRM integrations, AI support agent, and knowledge base.
Compensation
The base pay range for this full-time exempt position is $95,000.00 - $105,000.00 per year plus benefits.
Responsibilities
Administer and configure Jira Service Management environment
Build and maintain customer and distributor support portal
Design and maintain Level 1 and Level 2 queues, workflows, SLAs, escalation paths, and automation rules
Extend ticket model to cover hardware and software issues
Maintain controlled pick lists for customers, products, models, and software/firmware versions
Requirements
Bachelor's degree in Information Systems, Computer Science, or related field
Lead end-to-end Atlassian migration projects for enterprise customers across Europe, designing architecture, managing compliance, and mentoring team members.
Compensation
a competitive salary, seniority-based CIMR retirement contributions, comprehensive private health insurance, flexible working hours, and a hybrid setup once you're ramped up
Design, implement, and administer Jira Service Management solutions for business functions, automate processes, and provide technical support and training.
Responsibilities
Design and implement Jira Service Management spaces
Support administration and management of Jira
Collaborate with cross-functional teams to analyse processes
Architect and implement solutions leveraging out-of-the-box features
Use REST APIs to automate processes
Requirements
Bachelor's degree in computer science, Software Engineering, or related field
Nice to have: Rovo
Nice to have: Atlassian Certified Professional certification
The Atlassian Architect is the highest-level individual contributor on the Atlassian Products team, responsible for defining platform architecture, setting technical standards, and solving the most complex problems in HealthEdge's Atlassian environment.
Responsibilities
Own the Atlassian platform architecture across Jira Software, Jira Service Management, Confluence, and Atlassian Access
Establish and maintain technical standards for project design, workflow architecture, permission models, field configuration, and Confluence space taxonomy
Design scalable, maintainable solutions that balance user needs with platform health
Evaluate new Atlassian capabilities, product roadmap changes, and Marketplace apps
Produce and maintain architectural documentation including design decisions, standards references, and solution blueprints
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