The CRU Communication Specialist I monitors enterprise-level security systems, coordinates responses to security-related incidents, dispatches field units, and maintains a 24/7 communications environment.
Responsibilities
Responds to internal and external customers in a timely, accurate, courteous and empathetic manner.
Answers incoming radio and telephone calls and determines nature and location of calls.
Dispatches appropriate field units and coordinates with external agencies and district business units.
Coordinates appropriate response to all emergency situations.
Accurately enters, retrieves, and compiles data from various databases.
Requirements
Associates degree from an accredited college or university with an emphasis in an area of study relevant to the position
Nice to have: 911 Public Safety Telecommunicator certification
Respond to emergency and non-emergency calls for service. Identifies and dispatches appropriate law enforcement, fire, and emergency service units, and gathers and relays critical information.
Compensation
$23.42 per hour or Dependent on Experience (DOE)
Responsibilities
Answers incoming emergency and non-emergency calls, interviews callers, gathers details, prioritizes calls for service, and determines appropriate personnel to respond, dispatches emergency responders.
Relays pertinent information to law enforcement and emergency services officers concisely and provides information and assistance to the public within the scope of authority.
Provides detailed call information to officers as needed, maintains status and awareness of police patrol unit locations, monitors message traffic, and relays information to officers.
Enters emergency assistance calls into the computer-aided dispatch (CAD) incident logs, inputs information into the ACJIS & NCIC computer system, and maintains records and files.
Contacts other law enforcement agencies for additional information and resources and relays pertinent information regarding incidents.
Campus Public Safety Officer responsible for preserving a safe, secure, and welcoming environment throughout Minneapolis College by protecting people, property, and the educational mission of the College.
Compensation
$24.02 - $34.04 hourly
Responsibilities
Build positive relationships with students, employees, and visitors by providing information, directions, safe walks, and general assistance
Promote community-oriented public safety through proactive engagement, problem-solving, conflict resolution, and de-escalation
Conduct visible foot and vehicle patrols of campus buildings, grounds, parking areas, and other college property
Perform building access procedures and monitor surveillance cameras, alarms, emergency communication systems, and access control systems
Respond to medical emergencies, criminal incidents, suspicious activity, fire alarms, behavioral crises, hazardous conditions, and other calls for service
Lead operational assessments, business process reviews, and other discovery activities to gain a comprehensive understanding of customer business processes within public safety agencies.
Compensation
Max $40/hour W2
Responsibilities
Lead operational assessments, business process reviews, and other discovery activities to gain a comprehensive understanding of customer business processes within public safety agencies.
Interview subject matter experts and create detailed documentation of findings.
Evaluate existing business processes to identify opportunities for improvement.
Provide recommendations regarding the configuration and application of Client's mission-critical software solutions to address identified needs and optimize operational efficiency.
Facilitate business process reengineering initiatives through workflow analysis and process evaluation.
The role involves managing deployment processes of public safety software within complex ecosystems, requiring a blend of technical expertise and project management skills to ensure seamless integration and optimal performance.
Compensation
$35-45 Per HR
Responsibilities
Lead operational assessments and business process reviews for public safety agencies.
Evaluate existing business processes and provide recommendations for improvement.
Facilitate business process reengineering initiatives.
Design, develop, and deliver training curriculum and instructional materials.
Define, coordinate, and lead User Acceptance Testing activities.
Senior Account Executive responsible for selling safety software solutions to public safety organizations, state and local government agencies, and K-12 school districts across a multi-state territory.
Compensation
Target Base Salary Range: $100,000 - $110,000 USD
On Target Earnings: $180,000 - $198,000 USD
Responsibilities
Develop a strong understanding of target buying personas, solution offering, and competitive landscape.
Work collaboratively with the TVPs and ASMs to ensure that each territory grows top line sales, territory and account penetration, and portfolio mix by leveraging optimum account assignments and Manufacturing Representative partner coverage
Prospect, identify, and qualify new opportunities.
Build and maintain healthy pipeline.
Demonstrated ability to sell to multiple buyers within an organization.
Supports the effective and efficient operation of the 911 Emergency Communications Center through coordination, development, and implementation of strategic initiatives, special projects, and operational improvements.
Compensation
$61,339.00 - $96,866.00
Responsibilities
Coordinates, plans, and implements strategic projects and initiatives to support the operational effectiveness, efficiency, and continuous improvement of the 911 Emergency Communications Center.
Provides project management and administrative support to department leadership, including developing project plans, coordinating resources, monitoring project milestones, tracking deliverables, and evaluating project outcomes.
Coordinates Computer-Aided Dispatch (CAD) system upgrades, updates, enhancements, testing, implementation, and ongoing system improvements in collaboration with technology vendors, Information Technology personnel, and public safety stakeholders.
Coordinates technology initiatives and system improvements involving 911 telephone systems, Next Generation 911 (NG911), radio communications, Geographic Information Systems (GIS), and other public safety communications technologies.
Monitors technology projects, system performance, and operational requirements to identify opportunities for improvement, support system modernization, and ensure technology solutions meet the needs of emergency communications operations.
Bachelor’s degree in Public Administration, Business Administration, Emergency Management, Information Technology, Information Systems, Communications, Systems Engineering, or a related field.
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