Lead and mentor a team of application support specialists, providing technical expertise and guidance to resolve complex issues and improve application support processes.
Responsibilities
Supervise and mentor a team of application support specialists
Provide technical expertise and guidance in resolving complex issues
Develop and implement best practices for application support processes
Collaborate with cross-functional teams to enhance system performance
Manage escalated user issues and ensure timely resolution
As part of Bell's AIOps program, AIOps Support Engineers perform hands-on, manual triage of alarms and monitoring alerts across a large and diverse application portfolio.
Responsibilities
Perform manual Tier 1 triage: monitor, detect, classify, and route incidents based on alarm and alert signals from a range of source applications.
Work across a diverse tool set: interpret alerts from multiple log aggregation and observability platforms Dynatrace, New Relic, ManageEngine, Glass box, and others and translate them into consistent, actionable incident data.
Support standardized, real-time telemetry help build and maintain a clean Open Tele-based data backbone, ensuring alarm and alert data is standardized, timely, and reliable.
Move from reactive to proactive: contribute to the shift from reactive incident response toward proactive issue prevention by flagging patterns, gaps, and data-quality issues in monitoring coverage.
Understand a complex app ecosystem: learn and track the technology stack, architecture disposition (Invest, Tolerate, Retire, Migrate), and ownership of each supported application.
Lead technical and analytical support for decision support systems, driving design, development, and implementation of complex Python applications and data solutions.
Compensation
Pay Range Minimum: $94,200.00
Pay Range Maximum: $151,000.00
Responsibilities
Develop and foster internal relationships across the corporation
Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners
Mentor colleagues with less experience on both the technical and business aspects of project and consultative work
Determine how decision support systems will provide information required to make effective business decisions
Take the lead in driving the implementation of the recommended solutions
As a Consultant, you are an expert at contributing to different phases of the consulting lifecycle, defining problems, proposing solutions, and playing a role in the development, configuration, and deployment of the overall solution.
Responsibilities
Consolidate and reduce infrastructure complexity
Maintain steady Application Servers and Messaging environment with up-to-date middleware version and patches
Ensure the environment meeting security compliance and middleware standards and governance frameworks
Develop high-availability, disaster recovery, and business continuity solutions
Evaluate and recommend middleware upgrades and participate modernization initiatives
Requirements
Nice to have: IBM Certified System Administrator – MQ
Nice to have: IBM Certified System Administrator – Websphere
Provide production support, monitoring, maintenance, release management, and technical application support for critical Mainframe applications in a banking environment.
Responsibilities
Provide technical and functional support for critical business applications
Monitor batch processing activities and application workflows
Ensure the smooth operation of production and non-production environments
Investigate and resolve technical incidents and production issues
Perform root cause analysis and implement preventive actions
Requirements
Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field
Lead Avaloq parameterization and development for Wealth Management platform, designing, implementing, and testing solutions within the Avaloq Banking Suite.
Responsibilities
Translate business requirements into Avaloq solutions
Design, develop, and test Avaloq parameterization
Validate solutions with architects and stakeholders
Serve as subject matter expert for Avaloq modules
Manage multiple priorities in a fast‑paced environment
Requirements
University degree in engineering, preferably computer science or related technical field
Lead engineering role will serve as a GCS (Global Cyber Security) subject matter expert collaborating with the development, platform and architecture teams to implement and support various security related products.
Responsibilities
Leading the development, deployment and management of Access Management solutions.
The lead engineering role will serve as a GCS (Global Cyber Security) subject matter expert collaborating with the development, platform and architecture teams to implement and support various security related products.
Responsibilities
Leading the development, deployment and management of Access Management solutions.
IBM MQ and Websphere AdministratorInfosys · Romania
Cyber Security Engineer, Asssistant Vice PresidentState Street · Bangalore, India