- Surrey, British Columbia, Canada
- Hybrid
- Full-time · Associate
- 3+ years
The IT Support Engineer II is a key member of the IT team, responsible for supporting and maintaining Safe Software’s internal technology environment. The role is split between employee support and infrastructure, projects, and automation.
Responsibilities
- Troubleshooting and resolving advanced hardware, software, and network issues
- Configuring, maintaining, and updating IT systems and infrastructure, including AWS cloud environments
- Deploying and managing employee devices using mobile device management (MDM) tools
- Developing and maintaining Bash, shell, or Python scripts to automate tasks and improve IT processes
- Supporting the deployment and management of new technologies and IT projects
Requirements
- A degree in Information Technology, Computer Science, or a related field
- CompTIA A+
- Network+
- Microsoft Certified IT Professional (MCITP)
- Nice to have: Azure
Skills
Benefits
- 3 weeks of vacation
- 6 seasonal days off
- Extended health, dental, health or lifestyle spending
- Counseling benefits
- Parental Leave Top-Up Program