Lead the strategy and execution of the CRM program, driving customer engagement, conversion and retention across email, SMS, push and other lifecycle channels.
Compensation
Expected Pay Range:
$124,000 - $152,000
Responsibilities
Develop and lead the CRM strategy and roadmap across the full customer lifecycle: onboarding, activation, retention, reactivation and win-back.
Own lifecycle, triggered, promotional and ad hoc communications in email, SMS and other notifications, including new feature announcements, campaigns, and account-based emails.
Partner with Data Science and Product to build segmentation and personalization that makes each message more relevant to the individual customer's preferences, behavior and order history.
Run a rigorous testing program (subject lines, content, offers, timing, flows), and turn the learnings into decisions and documented best practices.
Work with Creative & Content to deliver on-brand, customer-first messaging and design, and with Operations and Customer Care to align communications on delivery, shipping and service moments.
Requirements
Nice to have: segmentation and personalization strategies with data and product teams
Nice to have: startup or high growth company experience
The Manager, Hardware Quality is responsible for driving build quality and mission success across Divergent’s products by leading a team of engineers focused on quality, reliability, validation, and risk management.
Compensation
$150,020—$206,280 USD
Responsibilities
Lead, mentor, and develop a team of product reliability engineers
Provide day-to-day guidance, prioritization, and performance management for the team
Support hiring and onboarding engineers as the team scales
Reinforce best practices in reliability engineering, risk management, and problem-solving
Act as the primary reliability partner to Program Management and Integrated Product Teams (IPTs) at the program level
Lead growth and operational initiatives for DoorDash’s restaurant marketplace, driving revenue and partner success through product launches, merchandising, and partnership negotiations.
Locations (2)
New York, New York, United States
San Francisco, California, United States
Compensation
$87,000—$128,000 USD
Responsibilities
Own and drive top-line and bottom-line performance of the restaurant marketplace
Collaborate cross-functionally with Product, Analytics, Finance, Marketing, Sales
Strategize and launch new products and value propositions
Operate and optimize marketplace business lines
Manage stakeholder relationships across diverse audiences
Product owner and project lead for IDMe's Martech stack, turning marketing needs into clear requirements and driving delivery across cross-functional teams.
Locations (4)
Mountain View, California, United States
New York, New York, United States
McLean, Virginia, United States
Tampa, Florida, United States
Compensation
Mountain View, CA and New York, NY Pay Range
$132,000—$169,000 USD
Responsibilities
Turn Marketing needs into clear requirements
Run intake and prioritization against agreed priorities
Trading Systems Engineer, to join our Cumberland team.
Responsibilities
Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring
Maintaining the health and availability of a world class trading eco-system
Responding to support requests from our traders and software engineers
Liaising with external trading partners to resolve technical problems
Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe to ensure continuity and consistency of support in a 24x7 environment
Analista de Analytics responsável por construir, evoluir e sustentar modelos analíticos, regras e processos de monitoramento para prevenção e mitigação de fraudes e lavagem de dinheiro.
Responsibilities
Construir e evoluir modelos analíticos e regras de monitoramento
Desenvolver pipelines de dados e dashboards de indicadores
Implementar e sustentar alarmes transacionais e de clientes
Analisar alertas gerados e conduzir investigações aprofundadas
Propor e acompanhar indicadores de controles e melhorias de processos
Requirements
Formação completa em Ciência da Computação, Tecnologia da Informação, Estatística, Matemática, Engenharia ou áreas correlatas
Nice to have: Experiência em prevenção a fraudes e/ou cartões
Nice to have: Experiência no setor bancário
Nice to have: Uso de ferramentas de Inteligência Artificial Generativa
Lead the design, configuration and delivery of Intapp solutions for legal-sector clients.
Responsibilities
Lead end-to-end Intapp implementation work, from discovery and requirements through solution design, configuration, testing, deployment and post-go-live support
Design and enhance workflows, forms, rules and application configurations for client and matter intake, conflicts, risk and compliance, time recording or related processes
Advise clients on solution options, product capabilities, design trade-offs and implementation approach
Configure and support relevant Intapp products, such as Intapp Intake, Conflicts, Open, Time, Walls, Flow and Integrate
Plan and oversee integrations with legal finance, document management and other business systems, including integration testing and defect resolution
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