It starts with heart. That is what you will do each day. As a Case Manager at Monument Health, you will be valued as an essential team member providing compassionate patient focused care.
Compensation
Starting Pay Rate Range $35.20 - $44.00 (Determined by the knowledge, skills, and experience of the applicant.)
Responsibilities
Coordination of services for hospitalized patients whose care needs range from observation level of care to emergent/urgent higher level of care transitions to include facilitation of payer authorization and transportation.
Patient triage for hospitalized patients to ensure transitions to other appropriate settings which range from post-acute care to acute care transitions.
Uses critical thinking skills to assist providers in establishing plan of care recommendations for hospitalized patients.
Partners with providers and Physician Advisors/Medical Directors to escalate cases for review on complex cases in compliance with Conditions or Participation and Escalation standards.
Optimize care coordination with hospital, ER, nursing homes, assisted living facilities, physicians and community resources as necessary.
Requirements
Completion of nursing education program that is approved by a board of nursing or Bachelors/Masters Degree in Social Services
Nice to have: Commission for Case Management Certification (CCMC)
Provide superior customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience.
Responsibilities
Greet members, prospective members and guests in a friendly, and professional manner.
Create a positive club experience by providing outstanding customer service.
Respond to member questions and concerns promptly and courteously.
Assist members with account inquiries, changes, and billing questions.
Provide information about Planet Fitness memberships and amenities.
Requirements
High school diploma or equivalent
Nice to have: High school diploma or equivalent
Nice to have: Prior experience working in a club fitness setting
Nice to have: Basic understanding of cleaning chemicals and safety standards
The Universal Teller I position is responsible for conducting and processing various types of customer bank transactions while delivering the “IBC Experience”. This includes providing prompt, efficient, and friendly customer service to customers while adhering to bank teller policy and procedure guidelines. This position also requires tellers to maintain a balanced cash drawer and become skilled in the ability to build customer relationship to identify products and services to meet the customer’s banking needs.
Responsibilities
Process paying and receiving teller transactions
Deliver the IBC Experience by providing prompt, efficient, and friendly customer service
Balance and maintain assigned cash box and vault if applicable as well as perform end of day process
Meet customer financial needs by promoting bank products and services through lobby, motor bank and outreach activities
Perform successfully to the Sales Performance Goals and Referral Programs
Requirements
High school graduate or GED equivalent
Nice to have: Bilingual preferred for border markets
Nice to have: 1 to 6 months cash handling
Nice to have: 1 + years of experience interacting with people
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