- Remote, United States
- Remote
- Full-time · Mid
- $85K–$110K per year
- 3+ years
Provide day‑to‑day remote IT support to employees, primarily across US time zones, ensuring fast, high‑quality, and friendly service.
Compensation
The on-target earnings (OTE) range for this position is US$85,000 to US$110,000.
Responsibilities
- Provide day‑to‑day remote IT support to employees
- Own the full employee lifecycle from an IT perspective: onboarding and offboarding
- Manage, prioritize, and resolve tickets and requests through the company’s ITSM system
- Set up, configure, and support end‑user devices, including Mac computers, iPhones, iPads, and peripherals
- Manage Apple devices via MDM, including enrollment, configuration profiles, app deployment, and patching
Skills
Benefits
- health insurance
- dental insurance
- vision insurance
- potential equity
- unlimited PTO