Digital Media Senior Associate - Customer Support (Projects) - Policy
Google Operations Center · Posted Oct 14, 2026
- Philippines
- Associate
- 2–4 years
Responsibilities
- Demonstrates effective, clear and professional written and oral communication
- Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customer’s issues and liaise with other departments and teams as required to resolve Customer issues and question
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
Requirements
- Nice to have: Certified in Google ads
Skills
Benefits
- comprehensive health care including medical, dental and vision coverage
- gender-neutral baby bonding leave
- 18 week birth-parent maternity leave
- generous life, accident and disability insurance minimums
- free meals and snacks